Yes, like I said in my earlier posting,the whole lot of them, except one, had left to join another cabin crew consultancy company in Singapore. It was featured in Friday's (16 Mar 2007)Straits Times.
It was reported in the press,they had differences with the running of that previous company's CEO, Mr. Loh. They parted company recently and were quickly recruited by another company called HiTac.
Though all of these ex CCEs are now in their 50's and 60's, they can contribute a lot to the much desired " service excellence",with their immense experience.
Granted, they are set in their "old ways" but one should always go back to the basics,when customer or passenger service is concerned.
Going back to Basic is what most airlines need as far as inflight service is concerned. The same warm caring attitude will always be appreciated by passengers of yester years as well as today.
More so for passengers of the modern age, when work and life pressure demand more out of them in their offices that they want to be pampered when they fly with an airline.
Agreed,the younger trainers could do a good job but not necessarily better. These are "specialists" in their own rights and Singapore, not only the airlines, need experienced trainers like them to help propel customer service to the forefront.
It is not expensive to employ these "specialist" as they are mostly retirees and train for the "fun" of it. Most of them are well-off finacially and do not depend on this job for survival.
As for me,I would prefer to sit in front of my PC and blog day in and day out for the love of it.
I have never spend so much time in my whole life,whether it was SIA or any other companies that I had previously worked for than now,my new "job", albeit,the pay is real "peanuts".