Chicken rice got peanut soup one... more




Saturday, 21 July 2007

How to pass your interview and conduct yourself as a cabin crew trainee.

This year's bonus for SIA staff is 6.07 months and everyone is smiling.The company has done extremely well and we hope it will continue to do so.

The usual practice of the crew (for those who had intended to quit)is to resigned after receiving the bonus which is paid on the first week of July and December.Any staff or crew who leaves the company before July would not be given the bonus.
The crew turnover rate is high especially after the bonus handout.They quit for various reasons. Some leave for further studies while others leave for better paying jobs.There are also other reasons like stewardesses wanting to start families and some quit because they are tired of flying or for health reason.

With a few hundreds leaving after the receipt of their bonuses,SIA has to replace these crew. The company has already done its homework and had already recruited and trained its crew.
The reasons for the frequent recruitment of cabin crew is to replace those who had quit and also for the increase in flight frequencies and expansion.
So to those cabin crew wannabes,I have this to say: As long as you are qualified for the job,there are lots of vacancies waiting to be filled. If you are unsuccessful once or twice before keep on trying.

Many cabin crew wannabes have asked me this question: "Is there an age limit?"(SIA does not state the age limit in its ads) My answer is, there is an age limit although its not stated in the recruitment ads. There is an unofficial age limit because one can't expect the company to recruit an old fellow like me to be a flight attendant even if I were to looked 30...hahaha.
The next question was:"What is the unofficial age limit then?" Well if it is unofficial then it is not official and I won't know,would I? Unless I am an interviewer,I wouldn't know,really. Following this,their next question was:"You claimed you spent umpteen years with SIA and had conducted numerous interviews,surely you can roughly tell us the age limit?" Hmmm...yes I can only guess and it is a calculated guess,since I had been with SIA for 35 years,hmm...29 years for guys and a few years younger for the girls...perhaps 26.
Hey hey...please be reminded that its my guess only and I can be wrong.No one really knows the answer except the current cabin crew management staff which includes the interviewers.

The interview process...click here

If you survived the interviews and eventually becomes a trainee flight attendant or cabin crew,you need a few points to observed and practise during the 4 months of rigorous training at cabin crew training center.
A small percentages of trainees do not make it to the graduation. Some got booted out because of misconduct while a small minority failed their exams repeatedly.
The following are guidelines which may help you weather through the tough training and eventually let you graduate as a member of the cabin crew family:

1)Be polite and courteous at all times.
2) Smile and greet anyone and everyone whom you meet,including the cleaners.
3) Groom yourself properly , be neat in your attire and conform to the rules regarding dress code eg. guys should wear pants and long sleeves shirts with neckties. Girls are allowed dresses and pant suits.
4) Do not colour your hair or wear tattoo that can be seen.For the guys,forget about wearing earrings.
5) Be active in the classrooms by participating and volunteering in assignments ,role plays,keeping the classrooms clean or anything as instructed by your instructors.
6) You should try and get along with all your batch mates and be in your instructors' good books.
7) Never be rude or argue with your instructor even if you have a MBA and he does not.
8) Do not gossip about other people or ridicule anyone.
9) Always be punctual.
10)Make sure you pass all your exams.
11) Above all, always heed your instructors' advice.

The training center would tolerate if you are a slow learner but not arrogance,rudeness or one with bad or negative attitude.

Remember that the airline wants crew who are pleasant,courteous,conscientious,efficient,well-groomed and one who accord respect to passengers,fellow colleagues,members of the public and all other good qualities one can think of.

26 comments:

Anonymous said...

uncle bohtong...

I thought all the interviews rounds except management would be conducted on the same day.....at sheraton towers all this while....

Anonymous said...

Yup u ar rite and thnks
BT

Cool Ant said...

A stewardess has decided to resign after receiving her bonus. And so she did not care about passenger's complains.

On of the last flights, a passenger asked to exchange for the chicken meal as he said the chicken was bad.

This stewardess too the tray, pointed at the chicken and said, "Chicken chicken, why are you so bad, please behave yourself", and returned the food to the passenger.

The pax was stumped with his mouth open for at least 5 mins.

Anonymous said...

Hahaha thats a good one..pax also too much coz where got bad chicken when they are all dead!

Anonymous said...

FSS age limit is 28-29. (heard of FSS got in at 28 hence i know) FS slightly older by a bit bit. (unofficial of cos)

puipuiS

Anonymous said...

4 months ago I did a flight with a new steward who's 33 yrs...short,ugly, bad complexion,elephant's ears..."must be pulling string" loh...

Amanda said...

hi, i have a question! i have a small tattoo of a cross on my right wrist, but it can be concealed. does this immediately rule out the possibility of getting through the first round?

Boh Tong said...

No way can u conceal ur tattoo.Anyway tattoo is a no no

Anonymous said...

Hi... if i have a tattoo on my lower back. It will be covered, but do i have to declare, can i still join SIA?

Anonymous said...

Tattoo must be declared lah S&%$#@

Anonymous said...

Hi Boh Tong,

I am 32 this year. Do I still stand a chance with SIA to be a flight stewardess? I was from the MOE but did not complete the bond and had to pay an LD. Will this affect my application? Also, MOE sent me another invitation for a teaching career inspite of the fact that I broke the bond with them. Does this help?

boh tong said...

Anonymous said...
Hi Boh Tong,

I am 32 this year. Do I still stand a chance with SIA to be a flight stewardess.....?

Sweetheart forget abt being a cc cos u do not stand much of a chance. Go back to MOE,that's my advice.

Anonymous said...

HI,

im wondering if i failed the interview ,how soon i can go for the next interview....im plannning to go for 2othMarch2010 interview conduct in Singapore,if failed can i go for the 27thMarch2010 one conduct in Malaysia?

Thx for your answer!

boh tong said...

the interview in Malaysia is meant for Malaysian only.

Anonymous said...

slim chance for 32 years old... then how about 29? is it too late to apply? thanks BT : )

boh tong said...

There were people who made it at 29.

Anonymous said...

thanks for your reply, that is so kind of you, bless you...hee... : )

Anonymous said...

how about for guys who are 33 yrs old ? any chance to qualify? not sure if there's age limit for steward?

Anonymous said...

Uncle Boh Tong, do you sell the cabin crew manual? : )

Boh Tong said...

Anonymous said...
Uncle Boh Tong, do you sell the cabin crew manual? : )

BT: Yes I do...go to http://www.ourcabincrew.com

Anonymous said...

Uncle Bohtong, wearing braces is strictly a big no-no? but they are going to be removed in 3 weeks time... how.. should i go to the coming Emirate interview? hee.. thanks, uncle bohtong. :)

Anonymous said...

Uncle bohtong,

Did u still conduct the interview? Don't know lei, I got a feeling the one interview me is u. Guess only lah. Btw, why the interviewer keep writing on the script while the hopefuls talk during first round? Izzit write more the better? Ha ha

boh tong said...

I left SQ 8 yrs ago so it can't be me who had interviewed you leh...of course if you are now 40 yrs+
The more they write means nothing la

Anonymous said...

Dear Bohtong!

Can I check with you if my training commences on the 19th of June, however I have my driving test on the 25th June, do you think the instructors will allow me to leave a few hours earlier for my test or do I have to make a cancellation? :(

Boh Tong said...

Show ur instructor the appointment card and he shd give u time-off.

Anonymous said...

Hi Mr Bohtong, do you have an email that I can personallly reach you at? Thanks!