I emailed the cc manager in charge and he did NOT respond to my email.(dono why) The pax was still persistent and we ping pong emails to one another. I then suggested she email the manager concerned and had to wait anxiously and for a long while before she got a reply.
The manager told her he would find out who the crew was and until now, nobody knows who that crew was. It is puzzling to me because the pax furnished the manager with her flight number,date of travel and her seat number and yet couldn't find the crew concerned. (the whole saga started on 9 Jan.2008)
So here is the correspondence via email between the pax,myself and the SIA manager.
There is a nice passenger who wants to compliment the above crew and I reproduced her email below:
Sharmi to Boh Tong:
Hi Boh Tong,
Thanks for your help. I would like you to publish the story, in the hope that the person concerned might see it.Pls include as follows :I am a Sri Lankan lady residing in Dhaka and I was returning after my X'mas vacation to Dhaka through Sin on SQ436 on 5th January evening, seated at row 33C. The inflight service was super, especially the flight attendant serving us who was a young, tall, fair guy, unfortunately dont know his name. He was extremely nice and attentive and his service was par excellence !!I wish to get in touch with him to thank him personally, as he was so freindly and treated the passengers well, which I know is very difficult on the Dhaka sector. I have travelled to Bangladesh many times, and this was truly a different flight as I was made to feel very comfortable on board. So if the person concerned sees this, kindly e-mail me on http://us.f578.mail.yahoo.com/ym/Compose?Toemail@example.com or firstname.lastname@example.org
This pax wanted to compliment our crew but dono how to. She emailed me and asked for help to post in my blog which i did,hoping the steward would read my blog. No one responded so this pax is soooo sad. I append below the post i put in my blog.
Wednesday, January 09, 2008 Will the young, tall, fair male cabin crew stand up please!
Fwd: Re: Complimentary from sia's pax Sharmi.
Dear Mr. Lee Seng,
I wanted to compliment a crew member of SQ, and just did not know how, and found Boh Tongs website. I know he has asked you to help, but so far I have not heard from anyone. Would it be possible for you to kindly help ?
To: Sharmi email@example.com
Subject: Re: Fwd: Re: Complimentary from sia's pax Sharmi.
Date: Mon, 28 Jan 2008 08:00:39 +0800
Dear Sharmi Thank you for the feedback. I don' t know who he is at the moment. However, we will find out who he is and convey your appreciation to him. I am sure he will be encouraged by your kind words and acknowledgment. Best regards Nam Lee Seng
Hi Boh Tong,
I cannot remember whether I passed onto you below msg, for your ref.