Passengers are extremely demanding and complain about petty things. A few in the forum blamed SIA for the crew's behaviour. There is so much the management could do so don't blame them.
My advice for those who has nothing better to do than complain about petty things to buzz off! Why don't spend your energy on something more useful like how to beat the recession or create more jobs for S'poreans? These people have chicken backside mouth and complain and complain and add more misery to the crew who is already trying to cope with nasty passengers.