Having meals in Japan..read more




Sunday, 9 August 2009

Resolving hostilities between tech and cabin crew

I met my former trainee stewardess...click here

I was sent this email by a cabin crew. I thought it was interesting and should post it in my blog.

"To solve this problem the tc should bring their own food and drinks to the aircraft and not rely on cc. In this way,cc would devote more of their time to the passengers rather than the tc.
The problem now is cc is being made to serve the tc. May I ask you boh tong, are cc being paid to serve tc or paxs? Obviously not is it because if so why on the freighter no cc was carried to serve tc. So the main reason of safety is null and void.
CC was asked to serve the tc as a request from flight operation division. This would help the tc very much so they could concentrate on flying. It began back in the 60's as a request and now turn out be a duty.
Don't for once the tc is going to say they are the most important people on the plane. They also need the cc to assist them in an emergency. Take the SQ 006 incidence. It was the cc who saved the paxs lives and not the tc. In fact the tc abandon the aircraft and fled from the scene. The incidence cost 4 cc lives and no tc was dead. They and the control tower were to blame for the accident and not the cc.
In SIA,tc does not appreciate the cc. Why then should the cc shows respect to them? I was told a tc secretly photograghed an ifs who happened to doze off on a flight and sent it to the cc division. Has any tc never dozed off?? Many in fact because I have entered the cockpit in the middle of the night and witnesses tc sleeping on the job. So please do not point the finger at cc because the other 4 are pointing back at your face.
Tc are a demanding lot. They bullied cc and treat them worse than maids. The condemn and shout at cc if not served them on time.
Once and for all the cc union should look into this matter and chuck the job of serving the tc back to them!"

The air is so much sweeter outside of SIA..more

21 comments:

Anonymous said...

Not all TC are like that. Some get along well with CC.

Anonymous said...

I agree. There are some bad ppl and as****e in both TC & CC. Most are the most senior.

Anonymous said...

Besides the safety scenario as mention on the SQ006. It also good to remind the Tech Crew that without the CC's to build up and maintain the service standards...TC's would NOT even have their jobs.

Anonymous said...

PJ & team r not contesting, they hv better things to do into their twilight yrs.....

Anonymous said...

Bad childhood the author's got huh?

Anonymous said...

tc must take ownership for what they failed to do at the SQ 6 incident.they must explain why they ran away without helping anyone.

Anonymous said...

Not all TC are like that. Some get along well with CC.

NAME ONE

NT said...

Without the TC, there wont be flights. without the CC there wont be pax. TC & CC need each other. CC hopes that TC will treat them better with respect and vice versa. In the end of the day, what matter most is a safe landing!

boh tong said...

NT said...
Without the TC, there wont be flights. without the CC there wont be pax.....

This is the most sensible comment so far..tk u NT for contributing...sori no prizes for u hahaha

FK said...

The culture between colleagues in the aircraft is really damaged in SQ. I dont think this is the case in other airlines.

I agree with NT.

Anonymous said...

I know pilots who get along with CC. Some even hang out with CC during night stops. Dont know what the fuss is all about? Try to give and take and everything will be fine. Of course, there are stuck-up TC, but there are also petty CC.

Anonymous said...

newly promoted ranking crew in general get along well with the tc. So are new tc....

Only the old birds got issue with tc..

see bay bo liao.

Anonymous said...

Not all TC are like that. Some get along well with CC.

NAME ONE

Singapore Captain and A380 FO.(not one but two)

Singapore Capt said...

yup. There are almost 2000 tech crew, simple mathematics will show that there will be some tech crew with bad attitude, its human nature. And people tend to talk and bitch about how crap some crew are. Truth is, there are more tech crew who are on good terms with cabin crew now.

In London, some of us do go for famous duck rice with Cabin crew, not the most famous Four seasons cos we banned them ourselves, but their friendlier neighbour

Anonymous said...

In London, some of us do go for famous duck rice with Cabin crew, not the most famous Four seasons cos we banned them ourselves, but their friendlier neighbour

you guys have no back bone and just follow cc to new restaurant for discounts.i think thats more factual

boh tong said...

you guys have no back bone and just follow cc to new restaurant for discounts.i think thats more factual..

I think the above comment is totally uncalled for. If u are a cc u are a disgrace.Yr comment shows how childish u are...shame on u,whoever u may be.

Singapore Capt said...

you guys have no back bone and just follow cc to new restaurant for discounts.i think thats more factual


We ban four seasons duck rice cos of the bad attitude of the staff over there. And we patronise their neightbour not because of discount but because they provide much better service. And btw, its not cc who brought us there. Its our senior TC who introduced us to four seasons and also thru the Tech Crew network that we banned four seasons

So before you rant here, please do your homework by finding the right information.

MJ said...

I think if CC's salary were raised to be closer to TC's then all this problem wud be solved. Everybody will start loving each other :) Heal the world and Heal the relationship between TC n CC, c'mon guys!!!

Anonymous said...

"I think if CC's salary were raised to be closer to TC's then all this problem wud be solved."
Interesting perspective.Maybe since we raised CC salary to that of TC, we can also raised the salary/allowances of the clerical staff to match CC & TC and all will be happy like one BIG family.

Anonymous said...

Vote for Eddie. He is the best. No other Eddie.

Anonymous said...

Eddie same same as Ben..all dead ducks...haha