Judging from the way I am blogging, one may think I am anti technical crew (pilots). Please don't get me wrong cos I am blogging the truth. In fact the truth is there are more good pilots than bad ones.
Take for example there was this capt whom I shall nicked named as Ho Sim. Ho in Hokkien means good and Sim means heart. So Capt Ho Sim means Capt Good Heart.
Besides being good at flying ( he was the youngest capt in world to fly the B747 in the 1970s) he was also good to his crew and that included cabin crew. He had the welfare of the crew at heart. Often he would want the crew to have their meals first before he had his.
Let me quote you a case where Capt Ho was the commander. It was during transit in Zurich that the airplane he was flying had some technical problems. The crew had to make an unscheduled stop for a night in Zurich.
It was a cold winter night and with an almost full load of passengers,hotel accommodation became a problem for the station manager. It was the duty of station manager and his Zurich staff to find accommodation for the passengers and crew. The notice was short but the staff managed to find hotel accommodation for all the passengers and technical crew. Only the 18 cabin crew were left without hotel accommodation. According to the station manager,there was insufficient rooms for the 18 cc. He explained to Capt Ho about the situation but he refused to accept it. Capt Ho told the manager that if the cabin crew had to spend the night in the airplane, he would not want to use that same 18 crew for the flight early next morning. He deemed the cabin crew as unfit for the flight out of Zurich as they would not have proper rest. Straight away, the manager got his staff to hunt for 18 rooms for the cc. Within 30 minutes, suddenly there were 18 hotel rooms available for the cc in Zurich that night.
There was another flight where I worked with Capt Ho. We flew into Sydney and on arriving at the hotel, the manager explained that the allocation of rooms to the crew would be slow. In such a situation, the rooms would be released by the hotel one by one and it's usually the technical crew be given first (reason? there are bigshot mah). The cc would be allocated the rooms after the technical crew and the most junior cc would be the last to check into her/his room. There were times when it could take up to 2 hours or more for the junior crew to be given their keys to the rooms.
With Capt Ho on duty the situation was reversed. The most junior cc would check in first and he as the commander would be the last to check in. What a gracious and thoughtful Capt Ho was. We really appreciate his caring attitude towards us the cc and we loved to fly with such a commander.
So you see not all capts were bad.