The World's Best Airline Cabin Staff (2012)
1 Malaysia Airlines
2 Asiana Airlines
3 EVA Air
5 ANA All Nippon Airways
6 Thai Airways
7 Qatar Airways
8 Garuda Indonesia
9 Cathay Pacific
10 Hainan Airlines
Below is one example of an excellent comment from a first class A380 pax regarding MH' services.
First class on A380. Check-in smooth and quick at both airports.
Check-in agent at KUL was friendly and able to check luggage
through to final destination on BA.First class lounge in KUL was nice with a good selection of food and beverages.
Priority boarding honoured and personally escorted to our seats. Always addressed by name throughout the whole flight on both sectors. Seat itself is wide and comfortable in the sitting position. There is plenty of storage space with a personal closet. Bvlgari amenity kit provided along with pyjamas and slippers.
Quality of meals on both flights was excellent and plentiful. Dom Perignon served and constantly re-filled without having to ask. IFE was AVOD with a reasonably good selection of latest releases and viewed on a huge screen. Seat converts into a fully flat bed, which was very comfortable for sleeping. Both flights were on time.
Fast track through immigration provided. Priority luggage delivery honoured.
Cabin crew were friendly, attentive and accommodating. Overall, this is an excellent first class product that offers great value for money. Highly recommended and I would not hesitate to fly with them again.
Review by A Williams (Australia)
14 September 2012
BNE-SIN-HKG-SIN-BNE. Very disappointing experience all round. Famous Singapore girls not so friendly, the guys were much nicer. Heated towels at the beginning of each flight nice, and meals were generally good. Annoying that they serve all special meals first and make everyone else wait. My first flight on A380 HKG-SIN, no good - seat/tray table filthy, one toilet not working so all economy section upper deck made to share 1 toilet - choice! Asked for tea with meal, got a coffee plonked on the tray table, when I asked again for tea, cabin crew rolled her eyes, snatched the coffee and never returned.