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Saturday, 22 June 2013

After Jaia's son case.....


Now training dept has issued a circular informing all trainees to ask their guests attending their graduation to leave the moment the graduation ceremony is over.
Anyone disobeying the order will be dealt with severely.
My suggestion is, if the above action is due to security concern then the invitation of guests should be abolished. It is as simple as that!

Putting fear works in cabin crew especially with the newbies. Everyone is supposed to toe the line. Offenders would usually be given warning letters or have their services terminated. They would have to pay for breaking their bond.

Do you seriously think with this tough & bullying approach in dealing with the trainees will result in them giving off their best when they start flying?
No wonder the standard of the inflight service is going down. Remember the saying "you reap what you sow".

Now SIA cabin crew is placed in the 5th position in 2013 Skytrax survey of "Best cabin staff".

6 comments:

Anonymous said...

One of the causes of SQ cabin crew slipping to the fifth position in world ranking may be attributed to the people in the office and training department. These people are out of touch with reality. They do not understand the aspirations and expectation of the young crew. Most come from middle and upper middle class families. If management is punitive in its approach (it used to work with the older generation of crew)these young crew would simply quit. They are not in dire need of the job. They are here for the fun of flying. Worst still if they prefer to stay for a while longer because they can do a lot of damage to the good name of cabin crew.
Management must change its tactics in dealing with the crew. People in the office like "Frog-eyed-C","Botak", "Lesbian", "Bapok", "Grumbler" and many others must be given the boot. Cabin crew division must get new and capable people to run the show or SIA will slip further downwards in the years to come. How pathetic!

new crew said...

hi bt, if i have a scheduled 1-week reservist during my probation, any advice what should i do?

i would like to clear my reservist instead of deferring it, but im not sure if it will affect my probation.

Boh Tong said...

New crew....best u clear it after your probation. Check it with your wardleader first.

new crew said...

thanks...means best everything swee swee during probation and no cof allowed right? only way is to defer my reservist?

Boh Tong said...

Yes everything must be swee swee la even u have to jaga ur backside cos this damn airlines is so strict with the old buggers running the show in the office

new crew said...

haha yah lor, ok thanks uncle bt. hope u earn more moolah for ur talks. :D