After spending so many years in the airline, it pains me to read such adverse comments about the state of CC, in particular the union. Resolve yourselves to work together; do not compete, help one another instead. This will build your character, strengthen your foundation and lead you to the pot of gold that awaits you at the end of the rainbow. Enough has been said of our inflight svc std that is declining. This is not a good signal. Mgt is doing all it can to face up to this challenge. Every single employee must join hands to reignite the our time-honoured mantra as the "airline with a standard of infight service even other airlines talk about."
BT: Above was contributed by a reader, supposedly a cabin crew.