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Monday, 3 February 2014

Things that annoy the cabin crew/flight attendants

The first thing that irks a cabin crew is when she or he finds that the flight they are working on is having a full planeload of passengers.
The next would be the chief purser/inflight supervisor whom they are going to fly and work with. If the crew-in-charge is a nice and understanding person then it is fine. Otherwise, the crew would be feeling lousy.
The passengers' behaviour counts a lot too. Crew does not like passengers who are demanding, pressing the call bells for the slightest thing or having too many babies and children on board. They hate passengers who mess up the toilets after using them.
The pilots are also in the cabin crew list. They do not like pilots who ring the bells for food and drinks too often. Worst still are pilots who demand for drinks like cappuccinos and honey lemon tea which takes time to prepare.
The crew dislike having management people on the plane "spying" on them. Of course, they wouldn't mind if they get a good appraisal report from these people but not otherwise.
If you are a male passenger, not good looking plus not travelling in the first/biz class, don't think of dating the pretty young stewardesses. You will get a dirty look if you do.

If you do not want to annoy the crew then please sit quietly or sleep throughout the flight.

36 comments:

Anonymous said...

"If you are a male passenger, not good looking plus not travelling in the first/biz class, don't think of dating the pretty young stewardesses."

That mean don't even think of dating a stewardess if the male pax is not handsame/rich ? then these poor/not good looking male pax can cry if he is love in sight with the stewardess on plane?

also meaning lot of stewardess boyfriends/husband are rich/handsome ?? hai.

Anonymous said...

Bt is talking about the majority cases la. Got ugly men married stewardesses aso but many ugly and poor less chance la,ok!

Regular passenger said...

I alway sit down "kuai kuai" dont even go to toilet. That's Y cc like me. That's Y a stewardess is my wife hehe

Anonymous said...

Hi Regular passenger,

then how u get to win your wife heart? don't tell me just only caring and love will do. btw do u look handsome? lol.

Anonymous said...

With such an attitude and so many things that annoy cabin crew, better change a job la. The company pay all these good for nothings to cho bo lan on board meh?

Regular passenger said...

I am quite handsome but the trick is that I made friends with the cabin crew and buy them meals when I stopped at cities with them. You've to be generous and buy the senior crew meals too. Don't just target the stewardess whom you're interested in.

Anonymous said...

If serving is such a chore and trouble to all you people, go find another job!!!

Anonymous said...

"...If serving is such a chore and trouble to all you people, go find another job!!!""

No lah... you see, we have a program lined up for you..

1. distribute menu cards
2. push out drink carts & offer you
3. one more round
4. push out meal carts & offer you
5. push out carts to offer coffee/tea
and ice cream
6 push out carts to collect your tray


You see... it is a set program, sequence. The minute you ask me for playing cards in the midst of carrying out the program, you knock me out of snyc... we hate being out of sync.

Once out of sync, things get screwed up, forgetfulness rears its ugly head and not only will you notice, others too and thats when all hell breaks loose.

We are human yet robot-like.. do not knock me out of sync.

Anonymous said...

and have a mgr write adverse comments of the crew juz to show to SVP tat he is working (and also becoz he travels on YCL!)

Anonymous said...

Thats how nincompoops think and behave lor. Go lhr must eat roast duck, go fra must eat italian, go cdg must eat viet. Brainless ppl

Anonymous said...

"...Go lhr must eat roast duck, go fra must eat italian, go cdg must eat viet. Brainless"

But you like to eat also rite?
Jealous yah?..

Anonymous said...

Sounds like those Taxi uncle at airport, kanna pax go Tampines only not happy, face black black like owe him few million.....CC expect good life, best no need to do anything on flight and every month get good pay? This don’t like that can not, then employ you for what?? Pay you to hook rich and handsome/pretty J/F class pax?? If like that SQ better install some vending machine on board, all self-service, then contract few retired aunties on each flight and to collect back the trays and clean toilet, pay them CC average monthly pay and i am sure they will be more appreciative than most of the CC....

Anonymous said...

5 years flying junior says:
Aiyo i wanted to refrain from rebutting on CNY but seeing the replies here really force me to show hand leh...heheheh

The rebutts on CC accusing CC asking for good pay and not willing to work is hypocritical leh..
Everyone in this world is always looking for better employment benefits...if not why send your children to school? Study for better jobs? If you so charity and your heart so big, send your children do charity loh, work in macdonalds la...work hard for $4 per hour..if not why those gods in the office want to get promoted leh? Why sit in cockpit and be hungry ghost leh? All come out and serve la..talk is easy man...

best regards,
5 years flying junior

Anonymous said...

re:Thats how nincompoops think and behave lor. Go lhr must eat roast duck, go fra must eat italian, go cdg must eat viet. Brainless ppl

5 years flying junior says:
In fact , I do like the food and like this what you so call brainless practice because this is the little things i motivate myself to go for the flight, and I enjoy the chit chatting and sharing session with crew during these brainless get together. I am proud to say that only CC and TC can enjoy such priviledge that gods in the office cannot enjoy or maybe less for them. I do not know what isnincompoops, but i assume most human in a capitalism society are. Unless you are odd one out,
go to school, get a piece of paper, get a decent job, get your auto and mortage loans, credit card debt, cannot afford to lose your job, work till 62, so dont talk so fast and so big about CC is brainless, unless you are god, but you are not leh...

best regards,
5 years flying junior

Anonymous said...

RE : The rebutts on CC accusing CC asking for good pay and not willing to work is hypocritical leh..
Everyone in this world is always looking for better employment benefits...if not why send your children to school? Study for better jobs? If you so charity and your heart so big, send your children do charity loh, work in macdonalds la...work hard for $4 per hour..if not why those gods in the office want to get promoted leh? Why sit in cockpit and be hungry ghost leh? All come out and serve la..talk is easy man...
Strange...Serving not part of CC job meh? Or you don’t know before applying for the job and force by SQ to serve? When you go restaurant eat did you ever ask waiter/waitress for additional glass of water, tissue, pepper, chilli, etc? You ever think that its not part of the waiter/waitress job to bring you these extras or do you think its ok to ask from them (politely of cos)? Wake up my friend, that’s part of CC job and exactly why you are being paid for, everything comes in a package like it or not! Want the pay, benefits and travel but complain complain complain when require to perform your duties…….Unbelievable

Anonymous said...

re: Strange...Serving not part of CC job meh? Or you don’t know before applying for the job and force by SQ to serve? When you go restaurant eat did you ever ask waiter/waitress for additional glass of water, tissue, pepper, chilli, etc? You ever think that its not part of the waiter/waitress job to bring you these extras or do you think its ok to ask from them (politely of cos)? Wake up my friend, that’s part of CC job and exactly why you are being paid for, everything comes in a package like it or not! Want the pay, benefits and travel but complain complain complain when require to perform your duties…….Unbelievable

5 years flying junior says:
please dont get me wrong,yes our job is serve, and coy expect us to serve 200% but pay shrinking everyday. i am not saying that i want to shake leg and wait for money drop from sky. I am saying our working condition is getting bad to worse, pay is getting bad to worse as well, all we ask for is fairness. let me qoute a few examples:
1) 10 years ago, cargo bag allowance is $200, 10 years later it is still $200 (amazing zero inflation in our coy perspective )
2) taxi allowance increase $7 whereas the actual taxi cost more than 25% increase just last year alone, ERP gantry everywhere up, our coy increase $7 per month LOL
3) off days go back ECA take course, which part of our contract states that when we sign the contract.
4) link flights link flights and work until 30mins before annual leave starts LOL
5)cut crew cut crew, B777-200 J 200 R , you come and work c2 or CS1 behind loh

what I am trying to say is, coy want eveything from us, but when come to rewarding staff, even 50k also want to grab from a 60 year old ifs when he extend to 62...i find it very funny.
Time to wake up as well my friend...
best regards,
5 years flying junior

Anonymous said...

Wake up your bloody ideas la crew!!! Want extra pay want more benefits but expect light load or gwai gwai pax. Balls to you all lor

Anonymous said...

You had a choice when you decide to be a crew. You still had a choice now. So much frustration no need to cut corners and make pax suffer. Do the coy and yourself a favour by resigning la.

Anonymous said...

CC allowance increase, head count increase = ops cost increase = ticket price increase (or cut corners) = more pax switching to other airlines = SQ no business = Retrenchment.....Ding Dong

Anonymous said...

re:You had a choice when you decide to be a crew. You still had a choice now. So much frustration no need to cut corners and make pax suffer. Do the coy and yourself a favour by resigning la.

5 years flying junior says:
Hi Sir/Mdm,
thank you , very well said. Which is why I am trying hard to leave already, but because i dont have a rich family, so I have to plan my exit step by step.
I do not know which generation you guys come from, but I am from the Y-generation. My fustration I believe is not alone to me, just that I prefer to air it out here. Especially for my generation, it is getting tougher and tougher because we are about to start our family , we are just about to get our new homes. Property price, transportation and food prices keep going up, i do not know about you guys, I find it hard to even save a few hundred dollars these days, and to add on, our pay is keep cutting and still have to vomit out LMA back to coy last year. What I am fustrated is there are people only think about themselves, their own work performance, their own KPI but forget that we have family to feed as well. I am not fustrated at work or pax, I am fustrated at our own people in our coy. It is time to move on with time and not stuck back in the 80s. Every now and then i hear office tell us dont use FB, cant understand why youngsters nowadays keep pressing handphones, well this is technology, i dont even tell my son dont use ipad, or dont use internet...focus on bigger things like how to motivate crew , how to bring our glory days back.

best regards,
5 years flying junior

Anonymous said...

re:CC allowance increase, head count increase = ops cost increase = ticket price increase (or cut corners) = more pax switching to other airlines = SQ no business = Retrenchment.....Ding Dong

5 years flying junior says:

I see it a different way from a junior crew point of view.

HAPPY CREW = HAPPY PAX = I WILL FIGHT FOR COY = I WILL GIVE SERVICE FROM MY HEART = PAX WORD OF MOUTH SPREAD = COY BIZ WILL GROW= EVERY DEPARTMENT WILL ENJOY FRUITS OF LABOUR= WE ARE ONE HAPPY FAMILY = NO ONE WILL TAKE MC UNLESS NECESSARY=I CAN LIST MORE..all these i believe our scholar mgt know, but they choose to get short term gains and sacrifice long term gains.

NO NEED CUT HERE CUT THERE, MULTI MILLION MARKETING CAMPAGNS, 6 STAR CABINS , WHEN THE BASIC SOFT WARE FAILS..WHATS THE POINT?

best regards,
5 years flying junior

Anonymous said...

Why must coy make crew happy to please our pax? Most of the stuff crew serve or distribute can make pax happy anyway eg food, drinks, cmiv, ammenities etc. If crew dare to gwai lan or try to hold coy ransom by showing their attitude onboard, just call them back for a coffee session. This will make them pee. Isnt this what happen to that LS? Try to kwai lan right? Jus invite back for coffee.
There is no need spend on bloody crew. Rather spend on othee stuff to make pax and shareholders happy

Anonymous said...

Isnt this what profit sharing is all about!? So why talk about making crew happy so that they can serve pax better? If crew and everybody else had done their part, it will translate to profit and hence profit sharing. Mgt will never make all these bunch of jiat liao bees shiok just they think they can make pax happy if they are happy

Anonymous said...

hi 5 yrs flying junior,

guys sometimes find it hard to cope with their cc girlfriends due to their freq absent.do u have advise on guys keep good relationship with their girlfriend?

Romeo said...

This is my advice: Keep pampering her with gifts,lov& plenty of sex whenever together and she won't leave you.

Anonymous said...

happy crew/employee first? how? pay more, less work? how much is enough? hahaha....which company, i go work....those u mention are allowances, not fix salary, salary neber increase meh? there are ppl that paid $800 as transport allowance for owning a car 15 yrs back and still $800 today, you not alone lor. this is the real world, bro.

Anonymous said...

re:happy crew/employee first? how? pay more, less work? how much is enough? hahaha....which company, i go work....those u mention are allowances, not fix salary, salary neber increase meh? there are ppl that paid $800 as transport allowance for owning a car 15 yrs back and still $800 today, you not alone lor. this is the real world, bro.

Hi bro,
i did not say pay more less work leh, i meant dont increase already bad, but our pay still CUT... ....what you say is true....fixed pay got increase $20-$50 ANNUALLY, but allownace drop $600 MONTHLY. I think you can do simple maths right? Which coy 15 years ago $800 and 15 years later still $800 ? I am curious to know why their staff never make noise. Please let us know thank you

best regards,
5 years flying junior

Anonymous said...

hi 5 yrs flying junior,

guys sometimes find it hard to cope with their cc girlfriends due to their freq absent.do u have advise on guys keep good relationship with their girlfriend?

Hi bro,
my own 6 cents worth from my own experience,
focus on how to be successfull yourself is more important than worrying about your gf will run road or not. Because if the girl got tendency to run road, I wont waste time on her. Once you are successfull, seriously you wont lack of girls. This world is realistic. GOT MONEY GOT HONEY , as an old saying goes. Hope it helps. Good luck bro.

5 years flying junior

Anonymous said...

Becos they know with their O levels, SPM or crap degrees, they cant do anything else outside. Hence they just lan lan and whine here just like you.

Anonymous said...

I wonder why the AMs and the oldies there never seem to die or retire or leave or get terminated for poor performance.

They must have some guardian angel looking after them... on and on and on they appear at their usual coffee/tea round tables at the staff canteen, smoke and then reappear at their desks.

Appearing to be busy and sending out warning letters... they must love their jobs more than anything... amazing stamina man... each one a marathoner.

I heard grand dame PH finally threw in the towel??? gosh.. lasted longer than the 747

Anonymous said...

5 years flying junior:
another A380 incident in FRA for our coy, heaven is watching , thats why no matter how much you wanna suck from CC, everything will be vomit out in another way, thank you on top got eyes watching, karma :))

best regards,
5 years flying junior

Anonymous said...

I think crew better seriously look for alternate income.

SQ is slowly dying.

3rd quarter results not so rosy leh.
The CCE are cosy where they are... it is you, the frontline crew that will be the 1st to get the bullet.

The office people cant give 2 hoots about you... they are secure where they have been for the last 40 years..
not open to pax complaints and they dont have to sit for SEP tests, work with different people or even work in a different aircraft type!

Why SQ dying?.. simple:

No more new thinking.
No new innovative ideas.
Focus only on discipline.

Anonymous said...

Yes... All cabin crew should resign from sia and work elsewhere

Anonymous said...

re: "I think crew better seriously look for alternate income.
No more new thinking.
No new innovative ideas.
Focus only on discipline. "

5 years flying junior says:
Hi bro/sis,
you summarized all what I am trying to say in 4 simple sentence, kudos! Totally agreed with you.

I write what I feel here because not expecting our coy to change for us, I know it wont happen, if it will happen, long ago they take our cp12 feedback constructively already.

I just hope talented CC can plan alternate income and see futher because in the long term, like someone mentioned here, we are the first to get slaughter by the coy when it comes to cost cutting. Those "gods" in the office doesnt treat you as a colleague, they talk to you as if they come from another planet except i do know of a few good ones but my 5 fingers can count. Since the coy wont change for you, you have to change yourself. You have to treat flying as part time and find and alternative and treat that as full time. If every month you keep waiting for roster to come out, pray got LHR or SFO , you will never end this misery of facing the gods, or have to keep praying for promotion and extension. Have faith and change will come. Have a safe flight always my friends.

5 years flying junior

Anonymous said...

I think nowadays air plane transport become common along the middle class ppl compare to 20 years ago. People like me have the thinking that taking airplanes travel are not something special liao compare to the past. I maybe not expect wad 5 star or 6 star service from the cc on the plane but to look for shorter travel time and cheaper fares. To me, 3 stars services are good liao. If let said sia or maybe other airlines can provide fares as cheap as tiger, or air asia , It would be better, but I also know that it almost a mission impossible la.

the pax

Anonymous said...

Isn't it part of your jobs to be a bit annoyed? If it's a 12 hr flight, with just 2 meals and 3 rounds of drinks...then YES, i am going to ask for food/drinks in between, because it's 12 hrs. I can't stay stuck in my seat that long, who can?

And i'd rather annoy someone (by pressing the button) who's being paid to serve than my poor seatmates to squeeze past them, while they are asleep and accidentally waking them, into the aisle (if in economy, if flying by business or first, I usually walk up and ask)...

Psh. Stay sited and quiet for 12-14 hrs? IMPOSSIBLE.