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Sunday, 29 March 2015

I am shocked to learn of the revised criteria for contract renewal from a cabin crew recently


Extension of employment for crew on fixed term contract.

For a long time whenever a cabin crew finishes one term of employment contract (1 term = 5 years) and wishes to continue working and entering into the next contract (also of 5 years), the company will used the following specific criteria to determine the suitability of the said crew:

(i) Must not have any annual or salary increment forfeited or deferred as a
result of a disciplinary inquiry.
(ii) Must not be demoted.
(iii) Must not be absent without official leave on any occasion.
(iv) Must not have taken casual medical leave in excess of 28 days per year.

If the above 4 criteria are not violated, the crew's contract will be renewed automatically.

However, in the collective agreement in 2012, it has been changed to a vague set of criteria :

(i) Consistent good conduct and attendance records.
(ii) Good work attitude and performance and
(iii) Well-groomed and good bearing.

How would one define "consistent good conduct and attendance records"?  Would a complaint from a passenger be considered as having "bad conduct"? Or would a reprimand from a senior crew be also considered as "bad conduct"?
What about attendance records? Would having 5 days, 8 days or any number of days of casual MC below 28 days be construed as not having good attendance records?
What is considered as " good work attitude", "good performance" "well-groomed and good bearing"?
All these are vague and could be interpreted in any manner by the company.

In any CA, terms and agreement must be spelled out clearly and not be subjected to controversy otherwise it may lead to misunderstanding between the workers and the employers.


14 comments:

Anonymous said...

The HR practice is not up to standards.

Has not been since 15 years ago.
Appraisals are a joke
Promotion selections are a joke
Inquiries are a joke

There is more form than substance.
Just like the 'managers'.

Drafting agreements and benchmarks requires expert skills. But they chose to use same people who draft warning letters... thinking its all the same anyway.

Is it the same?
What are your views coming from someone who has "been there, done that"??

Anonymous said...

The union run by alan and tony also a joke

Anonymous said...

The whole cabin crew themselves are a joke!

Anonymous said...

6 years flying senior says:

agreed, i feel our CC department is a joke...

Just read about the mobilization of alot of tech crew yesterday in sending off Mr LKY, great initiatives and heart warming to see that..
Our CC? maybe kana demerit points or sack CI DI if wear uniform to send MR LEE off...that is how our department is.

Anonymous said...

Er so what can be done to improve? Are there solutions at all??

Anonymous said...

What can be done to improve? Ask the next group of unionists that will come into power. Hope it is going to be Heart Party with Alan at its helm.

Anonymous said...

Remove the old, the bald, the gays and the plastic smiles...

They are the source code for all rumour mongering, the endless ad hoc fixes to problems. They are all spineless when talking to engineering, inflight services, customer affairs but damn arrogant in handling union reps.

The Hard Truth said...

Did you purposely miss out 2009 CA and only quoting what you saw in 2012 CA?

Boh Tong said...

No I did not missed out the 2009 CA on this matter. CA 2009 21 (c) states
(i) Must not have any annual or salary increment forfeited or deferred as a
result of a disciplinary inquiry.
(ii) Must not be demoted.
(iii) Must not be absent without official leave on any occasion.
(iv) Must not have taken casual medical leave in excess of 28 days per year.

With CA 2012 the above 4 criteria had been removed.

Anonymous said...

(i) Consistent good conduct and attendance records.
(ii) Good work attitude and performance and
(iii) Well-groomed and good bearing.

Its like trying to understand a puzzle from the da vince code.

Its like cc management were all born with brains up their rare ends.

Anonymous said...

Sounds like mgt is giving priority to the Homeless Crew in its consistent attendance records requirement.

Anonymous said...

Remember SQ 117? The pilots were all invited to the Istana to collect awards. None of the hijack Cabin Crew was there...not invited????

The Hard Truth said...

BT:
Think you have to get your facts right before posting your facts.

2012 CA also printed

21.3.a.i states

(i) Must not have any annual or salary increment forfeited or deferred as a
result of a disciplinary inquiry.
(ii) Must not be demoted.
(iii) Must not be absent without official leave on any occasion.
(iv) Must not have taken casual medical leave in excess of 28 days per year.

You cant pick and choose what you want to share with facts missing out to purposely confuse your readers.

Boh Tong said...

My dear Hard Truth:

21.3.a.1 refers to IFS & CS employed before 25/8/04. My post refers to 21.7.a.b.c concerning crew employed on fixed term contract of 5 years.

Please check your facts before accusing me of "purposely confuse" my readers.