Chicken rice got peanut soup one... more




Friday, 1 May 2015

Ex stewardess " I was so filled with relief and happiness when I finally submitted my resignation letter".

                           Conversely this other ex SIA stewardess missed flying....read more





This day, last year 30 April 2014, I quit my job as a stewardess at SQ.
I've never done a "reflection" post but I've been planning to write one today for weeks now even if I weren't Editor's Pick. I really wanted to just get this out of my system
I was so so so happy. Even 3 weeks prior to quitting, I was so filled with relief and happiness when I finally submitted my resignation letter.

Ok it's not a BAD job. There are always two sides to something.
Now that I've quit flying I feel like my lifespan has increased by 10 years- no more stress or pekchek-ness. After I quit, my parents told me that I became myself again. I was less grouchy, less quick to anger & I was nicer again.
I had a love-hate relationship with the job.
No doubt, on the surface it seems so glamorous and fun to be a crew, you get to shop in Paris, go to USA, have breakfast in Tokyo and lunch in LA but the work is tough. Crew really work very hard for the money!
You are not only a waitress in the air, but also a safety officer, baggage porter, bar tender, toilet cleaner, policeman, babysitter, maid etc. The list goes on. Many girls don't know this before they join and they're in for the shock of their lives once they start the job.

My batchgirls and I used to countdown so often till bond ended which also was the day we could finally quit. Some times we also asked each other to help us calculate how much we would have to pay back if we left now (before the bond ended).
Even during the 3 months of training, it was so tiring because we had so many lessons and also exams. Exams such as role-playing and MCQs on the computer and the passing mark was 80% sometimes. STC was literally like a secondary school, they way the trainers treated us, how our attire was so important etc. Maybe I'll continue more in SQ training school part 2!

We all looked super toot  After we bacame more senior, all our hairstyle and makeup changed, our 'hump' started to get higher the more senior we got. If you look at some stewardess you'll see that their hair will be very high and poofy at the crown of the head- that's the "stewardess hump".

I enjoyed flying during my first few months. I enjoyed the work, probably because it was new to me and quite challenging. However, it went downhill after that.
I began to get sick of it. I could work well, I did my job well but because of the irregular eating/sleeping hours, I fell ill so many times especially during my first year. I took at least 7 days of MC during my first year and it's wasn't chao geng one.
I was so afraid that my probation would get extended (new crew are on probation for 6 months and after a review from your ward leader, they will become confirmed crew). There were so many stories of P plates (that's what we call probationary crew) getting their probation extended because they took MC. It's as if p plates weren't allowed to fall sick.I remember dragging my feet to work.
It got so bad to a point where I used to cry before going on flights. My batchgirl experienced this pre-flight blues too and I was quite comforted that I wasn't the only one. I cried because I dreaded going to work, I dreaded the work itself- the nonstop labour intensive work where you literally walk to London. Also I didn't want to be away from my family. It was quite bad I really hated this and asked myself why I wanted this job so badly in the first place. Like I said, you won't know what you're in for until you finally join this industry.
In this job, you'll miss out on birthdays, weddings, Christmas, Chinese New Years etc & it is very sad. In 2013 I spent Christmas Eve & day alone in the hotel room in New York & I felt so shitty.

There was once I was still on probation and was on standby. Standby meaning that control centre could call you up for any flight, especially if a crew had reported sick on that particular flight so you have to take her place.
My granny was critically ill, she could pass away any moment.
I took the trouble to get a doctor's note from the hospital, saying that my granny was critically ill and I went all the way to control centre to pass them the note. They said ok, they would put a remark next to my roster:
"TURNAROUND FLIGHTS ONLY, GRANDMA CRITICALLY ILL"
They said they would call me up for turnaround flights so I could still be in Singapore.
That night, I received a call from control. I got called up for a flight.... TO AUCKLAND.
I called control immediately and told them why was I called up for a 4 day flight? I thought you were supposed to call me up for turnaround flights only?
And you know what they said?
"Girl, you cannot expect us to NOT call you up on standby you know??? You no need to work?"
I was boiling.
"I'm not telling you NOT to call me up, but I had a remark next to my roster about calling me up for turnaround flights only? This was the best, the woman replied
"WHAT REMARK? DONT HAVE!"
Wa. I wanted to flip table.
"YES THERE WAS. You want me to show you? I took a screenshot." She kept silent.
I continued "What's the point of me taking the trouble to get the doctors note and coming all the way to give it to you???"

Anyway long story short, I had to do the flight. Crew will know how people in control centre LACKED compassion. I heard from a colleague that her granny had passed away a while ago and she called control crying and although she was given 2 days compassionate leave it wasn't enough.
And somehow she wasn't allowed to take no pay leave.
Although crying on the phone, control didn't once say "oh I'm so sorry for your loss". It's as if they didn't have any family. In the end, she went to get her wisdom teeth extracted just so she could get a weeks MC. She said she went to the funeral with a swollen face and bawled her eyes out.

Anyway back to my story, before the flight I told my IFS my situation and he asked me if I was sure I wanted to do this flight. I told him I didn't have a choice cause I was on probation and I didn't want things to get complicated and as a result I would get extended. During the flight, I couldn't work at all, my heart and mind wasn't focused that day. I kept thinking of my Granny lying unresponsive in the hospital.When I got into Auckland, a few hours after checking into the hotel room, my mum called me. Granny passed away.I bawled my eyes out. I was so so sad, so angry with control, so upset that I didn't get to say bye to my granny. To make it worse, I was all alone in the hotel room crying non stop.It was 2am at that time so I called my IFS and broke down over the phone.
He was really very nice. He didn't sleep a wink and he called office and the hotel and they managed to get me on the next flight out the following afternoon. I was feeling so horrid on the way back in the plane.
I arrived in Singapore just in time for the wake. I cried when I saw my parents and my granny's coffin.I was thinking of really complaining about this but I decided not to. As a probationary crew i didn't want to complicate things so I just had to suck thumb.
I remember always pulling a long face, (even though I had flown for more than a year) feeling my heart sinking as my mum turned into terminal 3 to drop me off. I always wished the car ride would last longer. With a really sad/grumpy face I would get out of the car, get my cabin bag from the boot and tell my mum. "I don't wanna go flight!!! I don't wanna go to Sydney" and very often I'm close to tears. I didn't care that there were other people around waiting for their pickup I just couldn't hide my sadness. It was really tough. Imagine a stewardess all dolled up with hair neat in a bun sulking and on the verge of tears. My mum would then comfort me saying."It's ok!! Faster go and faster come back ok then we go out tgh and makan!!!"
Funny how I always sulk about going to work but once onboard, I'm ok. Like ok as in happy again, suddenly all the misery and dread about work is momentarily gone but maybe it's just auto-pilot taking over. There are things to get done. The work is really super labour intensive!! Crew will enter the aircraft about 20 minutes before boarding of passengers. Within these 20 minutes there's so much to do!!!!!!

For stewardesses-
•Set up newspaper trolley, cut all the newspapers meant for 200+ people and display them nicely
•arrange the menucards
•dress the toilets with moisturiser, edt, toilet paper and rolls, make sure lavatory call light is working
• combine headset bags, 3 into 2 because 1 bag only has 50 headsets and there are probably more than 120 people in the cabin.
• heat up towels
• do a security sweep for the cabins

For the stewards
• organise galley
•make sure there's enough coffee and tea pots and breadbaskets
•check meals with the caterer, make sure all the meals and special meals that's supposed to be there, are there.
• for business class is even worse because there's crockery instead of trays and the guys need to arrange everything.

In other airlines like Qantas, there's NO ground duties to do. My dad's friend worked there. The crew just make themselves a cup of coffee and wait for passengers to board. But for SQ is different. The crew do everything because it saves $
The girls are the ones who face and serve passengers most. Our duties are all cabin-related. The boys are in the galleys. They are like a chef in the kitchen so most of the times, they just do galley work like heating up meals, preparing drinks, arranging stuff etc. The stewardesses are the ones who face the wrath of passengers most of the time.

There was once when I was about 3-4 months into flying, I touched down into Singapore from Delhi early in the morning- it was an overnight flight. Needless to say I was so exhausted and delirious. Andrew was so sweet he came to pick me up from the airport.He asked if we could swing by to the coffee shop to Dabao breakfast for himself and my family. I was so groggy and tired I thought okay, maybe it's gonna take a while only. So he made a detour and I waited in the carpark while he went to dabao food.

By the way, stewardesses aren't allowed to eat outside let alone be seen in their uniform apart from the airport. We can't even take away food from the coffee shops that's below our house when you're in uniform. You have to change. What is this stewardess don't need to eat is it?!
I was waiting in the car. I was so exhausted that even if there was a mosquito on my arm feasting on my blood I would just let it continue sucking. That tired. All I yearned for was to go home, remove my makeup and take a shower and sleep. Somehow Andrew took longer than usual and it felt like an eternity.Suddenly I burst into tears. I sobbed because I was just so so so so so exhausted and this time Andrew came into the car all worried and shocked. Poor him, I even scolded him
"WHY MUST YOU DABAO BREAKFAST. IM DAMN TIRED ALREADY YOU KNOW YOU TAKE SO LONG SOMEMORE I WANT TO SLEEP!! BRING ME HOME NOW"
Andrew was stunned & drove me home ASAP.
You know the feeling of being so tired to the point where you can't sleep? Happened to me so many times. When I get home I cry and remove makeup at the same time  in my bed, when it takes me so long to fall asleep, I will just cry because I'm very "mang" & frustrated and unknowingly cry myself to sleep. It's that bad.
I was very blessed. I didn't get zapped by other senior crew (hierarchy is a big thing in SQ. Like even when you eat you must ask your senior to eat first etc). I didn't get bullied or anything. So many people had very bad experiences but I am just very very blessed

In this job, you cannot argue or explain your actions. For example if your boss asks you "why you do this??" And if you try explaining yourself, it is seen as being argumentative and defensive. You should just say "sorry I won't do it again". Even if you are right, you are wrong sometimes. It doesn't make sense and I hate this.
And if your boss tells you off and tells you how to do things the "correct" way, you just gotta suck thumb and say "oh I'm so sorry. Thank you for sharing with me I will take note". I cannot stand it. Obviously I don't mean it but I HAVE to do this to survive. No choice.
I think passengers are easier to deal with as compared to the crew. Once you have awesome crew, it's considered a good flight even though you have nasty passengers. In SQ, crew fear passengers but in other airlines, the passengers fear the crew. We cannot say no. This is really bad because it has led to some passengers being so spoilt, unreasonable and they demand for the moon.
It's like in a buffet, you pay $30 but you will eat $60 worth of food. Same goes for some of the passengers that fly SIA. Not all like this though. Quite sad that some Singaporeans especially behave this way. Whenever we see Singaporeans onboard, we sigh because it means there are bound to be complains.
During the pre-flight briefings our superiors will warn us especially when doing flights like HKG where there are so many Singaporeans onboard and HKG flights are flights with the HIGHEST complain rate.
Once the CEO was on my HKG flight, it was some kind of thing where they came down and try to see an actual meal service and have some hands-on experience.
We took a photo with him!! I remember I worked with such nice crew that day they are such nice people  HKG flights can be really really crazy so really thank God for good colleagues.
We gotta be extra careful when handling Singaporeans because they aways think the crew are biased to the Ang Mohs. We are really not biased. It's just that Ang Mohs are generally more friendly & they tend to engage in more conversation with the crew.
They would ask us questions about our personal life, where was our next flight, what country we loved most etc therefore just because we seem to make small talk or laugh with Ang moh passengers doesn't mean we are biased towards them. They just happen to be a lot friendlier and interactive.
However there is one sad truth:
Ang Moh passengers tend to be more polite than Asian passengers.
I've met nasty Ang moh passengers before & I've met really nice & sweet Singaporean/Asian passengers as well.
When someone is nice to me, I will be nice to them too. Kindness begets kindness, it's really natural for you to treat someone who is nice to you the same way.But for those who are rude to me, I will still treat them with some respect cause after all they are paying customers however obviously I won't be as nice to them as I am to really nice passengers.It's so difficult to be nice to nasty people.

But some Singaporeans/asians are really sooooo nice which is so rare and when I do find these gems, I make sure I am extra extra nice to them!!! I will definitely go all the way to accede to their request. I also really like all the old makciks they are soooo cute and friendly!!!
Mostly when I see Singaporeans on board I will be nicer to them because... 自己人 what. Usually most are quite nice but there's this large handful that really behaves as if they own the airlines. Very proud & very rude.

Let me give an example.
This is the difference between an Angmoh and a Singaporean:
*this does not represent ALL angmohs and ALL Singaporeans. Some Singaporeans are nice*
(THIS IS A TRUE ACCOUNT)

ANGMOH
🏻: Hi Sir welcome onboard!!!!!!!
🏼: Oh Hello!! How are you??
🏻: I'm fine thank you, how are you?

SOME SINGAPOREAN/ASIANS
🏻: Hi Sir welcome onboard!
🏻: Straits Times.

What is this? No greeting me back but straightaway asking for straits times? NO PLEASE OR THANK YOU SOMEMORE. This is too much. This happened to me on a Jakarta turn where there are so many businessmen. One businessmen actually did this "Straits Times" thing to me. Really very rude but obviously I couldn't correct him
When asking for a drink:
(BTW THIS IS A REAL LIFE ACCOUNT )

Newzealander Lady
*presses call light*
🏻: Yes mam you pressed the call light? Can I help you?
🏼: Oh yes if it's not too much trouble could I please get a coke? Only when you're free, no hurry! Sorry for the trouble and thank you so much!

Heart melt. I love this kind of passengers. So polite & sweet how to say no??? No matter how busy I am I will stop, drop and roll to the galley to get her a coke. And when she got the coke, she was so thankful!!! She was like
"Oh thank you so much!!!! Sorry to trouble you again!!!"
One nice passenger sometimes can make up for 5 bad passengers

SINGAPOREAN LADY(True story)
*presses call light*
: yes mam you pressed the call light? Can I help you?
: ONE COKE.
No please, no thank you, no nothing.
Even when I brought the coke to her, SHE DIDNT SAY THANK YOU. Sometimes I just say "you're welcome" even if they didn't say thank you and I'll walk away #likeaboss I really cannot stand rudeness!
You see? And people still say crew prefer Ang Mohs. It doesn't mean you pay for a service means you can treat the service providers like they are below you. "Please" and "Thank Yous" are just very basic manners that everyone deserves from each other.
I just don't like how passengers really think that SIA is a "premium airline" so they expect really "premium service" and abuse it.
There was once I did this flight to Sydney. It was a A380, it can take 399 passengers in economy class so you can imagine the chaos. Sydney flights are really really tough and A LOT of crew always take MC for Sydney flights, yes it's THAT bad. You practically walk all the way to Sydney and you work until your panties become a G-string.

There was this young indian couple (I'm not being racist but it's really easier for me to distinguish them) and an elderly Caucasian man seated in the same row. During boarding I was so busy running around trying to direct passengers to the seats and making sure the compartments are closed and everyone is seated. Suddenly this Indian man wanted my attention. He was those kind of educated indian who spoke good English.He was talking to the old man next to him and they were gesturing about the hat. I was nearby so I could hear a little of their conversation and I could tell the old man didn't really want to put his hat in the closet, he wanted to have it with him.The indian man got my attention and asked."Hilary right?" He looked at my nametag."Can you please hang this gentleman's hat for him?"The Indian man and the old man were completely unrelated, they were strangers.
So I smiled & said sure!! I'll put it in the closet but that guy continued and said
"You know SIA is a premium airline, you should offer to hang the hat. We are paying so much for the service you know..."
I completely lost it. I was so busy already running around like a headless chicken, directing passengers to their seats, trying to ease the traffic jam happening in the already very narrow aisle...
I told him "Sir, there are at least 200 people I have to take care of on this plane, YOU ARE NOT THE ONLY PASSENGER ON THIS PLANE. There are so many of you, I wouldn't know if you have a hat that you want me to put in the closet. You have to TELL ME then I'll know!!!" This was the first time I actually told a passenger off. Then I turned to the sweet old man who was THE OWNER OF THE HAT and told him very sweetly."Sir, I'll put your hat in the closet ok? You can just tell me if you want it to be hung, don't worry I'll gladly do it for you"
Then I stared at the nosey man and left. THIS PEOPLE AH. I left to put the hat in closet and as I walked back, the man smiled at me sheepishly and said thank you. Buay tahan.

Usually yes, when I happen to see people with business jackets, I will definitely offer to hang it for them before they even ask me to. However sometimes I'm really so so busy running around because there are tons to do! Sometimes passengers have problems finding a space in the overhead compartment and I have to assist so I may not be able to anticipate your needs.

I was very blessed that I went for business class training and during my last 4 months of flying life, I worked in business class and it was HEAVENNNNNNNN.It's so much easier. On a 777 aircraft, 228 people in economy vs 46 passengers to serve , what would you choose? Of course 46 which was business class.Business class service has more finesse, you don't rush the meal service like in EY. It's a table layout service so it's starts with appetiser, maincourse, dessert and it ends with cheese and fruit.Somehow the passengers in business class are a lot easier because all they want to do is sleep. Some do not even want to eat anything. We have to offer some passengers food and drinks because during the whole flight they don't even take anything.

EY on the other hand.... Everybody wants to eat everything and drink everything  lull period is not lull at all, the call lights go on and it's like a Christmas tree seriously, so many adhoc orders like biscuits, beer, drinks, gin tonic etc even AFTER meal service. It's really very scary sometimes. In business class however, lull period the crew are so free cause all the passengers are sleeping or doing their work.This is why sometimes after business class is done with meal service, the leaders will send crew down to EY to help out with the meal service because there are just not enough men power in EY. However I think this is only prevalent on SQ flights? When I took British Airways to London, NO BODY PRESSED THE CALL LIGHT AT ALL.
When they wanted a drink, people walked to the galleys to ask the crew for it. On SQ flights.... Some passengers who are just seated at the last row of the plane & the galley is just behind, they still press the call light and ask for a drink. This, we all cannot tahan.
On a 777, say it's a full flight in EY. There are only 2 galleys & 6 crew to serve 228 passengers. It is really VERY little, even one extra crew would make such a big difference. I heard on thai airways, there are 2 stewardesses PER aisle!! On a 777 there's only 1 stewardess per aisle. The leading (green uniform) has to "downgrade" and do a blue colour's job and take the other aisle, at the same time she has to do her green uniform duties such as sales, write reports etc.
They are very poor thing, really worked to the bone.

Apart from all these negativity like the rude passengers and all, I really learned a lot. Like my tolerance capacity tank has increased so much and I'm able to take more shit. Hahaha nah but seriously, I'm thankful for being able to visit so many countries (although we have only 24 hours on shorthaul flights and 1.5 days on longhaul flights) and flying helped me save so much money! Plus because of this I managed to pay for my wedding.Also another very important thing- I didn't fall into the trap of buying branded things.I think also another major why I left was because I hated the culture and the vices associated with this job.Flying can be bad especially if you end up falling into the life of vice.It's temptation island- pretty girls, handsome boys, 4 star hotel rooms.
Being surrounded in such a work environment you really really have to keep on guard and watch yourself to make sure you don't give in to temptations like drinking, smoking etc. Not ALL crew drink and smoke and party but majority do.
If you have made "rules" for yourself, stand by it and don't falter. It is very very hard I know.
I'm no exception. I'm only human & fall too.

Before I started flying, I've never said the cursed & swore or said the F word.
Once I started flying, every one around me was cursing and swearing so much. F here, F there, F every where. I was constantly in this toxic environment and I was hearing curse words non stop and unknowingly such things got to me.
I swore once onboard before because I was so fed up with some passengers because the call lights were going on so often and I walked up & down so many times and I was sleep deprived. I remember going into the galley and just cursing. I was so exasperated I just went FTS LA.
It's not me to swear. The worst things I would say is "WALAO", "STUPID", "IDIOT", "ASSHOLE" and "SHIT". I don't curse but I just want to show you that how easy it is to be negatively influenced. I thought about it and decided that I have to put an end to this swearing because it wasn't me. There is nothing to be proud of if you swear.
I stopped after that. It was hard because every one around me was cursing so freely but I succeeded.
Can you imagine other "bad habits" like drinking, smoking & splurging on branded bags? Once you start, you may not be able to stop.

Sometimes when I went to Chanel or Prada stores with crew & when they bought stuff, honestly it was very very tempting. Why was I even hesitating? I could well afford it. Every one was buying something, be it spending almost $200 on just a tiny Prada Credit Card holder or $50 on a key chain, sometimes they bought they just for the sake of it or simply just because they could.
I didn't want to start on anything because these branded goods could be very very addictive.

In 2 years of flying, I only bought 2 expensive full priced branded items for myself- a Prada wallet & a Kate Spade Bag. I stopped there. I made sure I stopped at the Kate Spade bag because I wanted to give myself a "present" as I was going to quit the airlines in 2 months then. So the Kate Spade bag was my last expensive buy.The best is not to walk into the trap cause sometimes it is hard to stop. Try not to even buy anything especially on impulse. If you've never tasted ice cream, you won't crave for it.I must have been a boring crew.

One chief asked me one day
"Do you drink?"
"No."
"Go clubbing?"
"No."
"Smoke?"
"No."
"HARH?? THEN WHAT DO YOU DO?". stay home with my mama lor.

Apart from the not so good side about the job, I really enjoyed the crew life for 2 years. Good money, the awesome food from different countries, the people I've met and the lessons I've learned.
So today last year, I touched down from my last flight- SQ2 SIN-HKG-SFO and I came back from Hong Kong.

My mum was so cute!! She and my father came to pick me up from my last flight. She even made this FINALLY BYE!!! Sign and when she saw me at the arrival hall she waved it frantically!!
A very happy me!!! Sorry after flight my lipstick and blusher were all gone hahaha see I told you HKG flights are really rough!
All in all, if you ask me if I would let my daughter fly next time, I would say no. I would definitely discourage her but it's also dependent on one's personality type. My parents were crew before and upon hearing my interest to join the airlines, they actually told me not to. The airlines today and 30 years ago is so different.
It was like a holiday last time. They used to have 7 nights in Paris but now, only 2 nights. What sights are you going to see? When you reach the hotel room you just crash out of fatigue and when you wake up its God knows what time already. The next day is your last day in that country and what can you do with a fatigued body? How much can you chiong to see? And next morning, back in the metal tube on the way back to Singapore.
The kind of fatigue a crew experiences is unlike normal fatigue. It's hard to explain, it's like a combination of physical fatigue, mental fatigue, being on your feet for hours and also the result of being stuck in a metal tube with low oxygen levels and breathing in recycled air filled with millions of germs.
30 years ago crew earned $5k a month. 30 years later they earn minimum $3.5k a month. On good months $5k but why is it that 30 years ago and now crew are earning the same?? Actually lesser now.

Last time if Meepok was 20 cents but now it's $3 shouldnt the pay go up too??? And the company keeps decreasing the allowances, super not worth it to fly now.
This was circulating around when we heard that our bonus was only gonna be 1.48!
I'm sure now you understand more, full load is really not funny especially when we don't have enough of crew! We work so hard but the money keeps going down and bonus so little

If you really want to survive in this job, the only way is to eat humble pie. There's no "explaining" yourself because in SIA culture it is deemed as defensive and argumentative. I find this ridiculous to be honest. So whatever or whoever corrects you, just say sorry & thank you.
SIA stands for SORRY I APOLOGISE and applicable for fellow crew & passengers.
Also after working in this service line, I've come to understand how important it is to be grateful to whoever has served you. A small "thank you" can do wonders.
Even after a rough flight, standing at the door bidding passengers goodbye, even a simple "thank you so much for taking care of us" just warms my heart and makes me so happy that suddenly all the tiredness and angers that was in me just dissipates. It's like all my slogging during the flight was all worth while.

Now I make sure I am even nicer to people like waitresses. When my food takes a little longer than usual, I'm more patient because I can understand it may not be their fault. Same, if the plane was delayed by weather and the passengers scold us. It's not our fault I didn't make it rain or have a thunderstorm but we always take the blame because we are the last people the passengers get to see.


So true!! And sometimes we also have to be money changers and experts about airports in other countries. We get asked "what's the exchange rate of x country and x country?" Errrrrrrr do I look like a money changer to you?
What gate to go to at Frankfurt airport for my connecting flight?? Errr I REALLY DONT KNOW
The only thing that people say that really hurts crew a lot is when they look down on us. They think being a stewardess is a lousy job, a job where people who are not smart/can't study do. Just a high class waitress serving and cleaning up after people.
This has happened so many times to many crew and one stewardess told me this story as it happened to her.
There was this Singaporean father and his young daughter.The father told the daughter and pointed at the stewardess and said.You better study hard next time. If not you'll end up like this Aunty here becoming a stewardess.He said it in front of her.She told me that she felt so so so angry & hurt.
The best thing is, THIS STEWARDESS HAD A DEGREE AND SHE WAS FROM A LOCAL UNI.
These days most crew are degree holders. Even if they aren't, you shouldn't even look down on them. It's really very very hurtful.
This is really so so so true and a lot of people are unaware of this.
I know some people might think that we asked for it because we chose to fly. But honestly if you ask all the crew, we really didn't know what we were in for and most of us really regret. The work is totally opposite from what you imagine it to be.

This is why so many crew are quitting & therefore there's cabin crew recruitment so so often.
The younger crew always can quit anytime because they have a degree, they are young.
Imagine the crew who have been flying since 1980s? Most of them only have an O levels cert & if they quit, where are they going to go? There will be no other job now that pays you almost $4.5k especially with a O levels cert. These crew are stuck here for 30 over years, they cannot afford to leave this job no matter how sick & tired they are of it.

Sometimes, passengers are really so sweet. They would buy food for the crew for example tidbits, snacks etc and this simple thing makes us soooo happy because we feel like we are being appreciated! & it's a good way to score points too

When I flew as a passenger on SQ from London to Singapore, I bought a dozen + 3 Krispy Kreme donuts (15 crew on 777) for the crew.They didn't know I was a crew then and I gave it to them before the flight took off & they were so so so happy!!! One by one they came to me and thanked me for the donuts. Even as I disembarked from the aircraft, they thanked me again. So this is how I always show my appreciation to crew onboard! It really will make their day.

I really want to share these because I know a lot of girls are dying to join the airlines just like I did. & they really don't know what they're getting themselves into and it's too late to quit once they get a rude shock. They're stuck in this for 18 months!But honestly if you want to fly, just fly for 2 years and leave. It's a good experience no doubt & you will definitely learn A LOT.
People say that if you don't leave before 5 years, you are stuck in the airlines for life and it's really a dead end job.
Getting a promotion is so hard. You have to go back to training school, take courses like wine course, ACTA course, join a CCA etc and all these on your off days you know? It's as if you don't need to spend time with your family and after your course, off you fly again. No life.
And also another reason not to fly for so long is because of health.
I've read articles before and apparently a cabin crew who has flown for more than 3 years cannot donate their organs. It's due to all the bad side effects of the job on your health.
You're exposed to so much radiation, ultraviolet rays and free radicals etc.
I'm not sure how true the article is & I can't find it anymore.....
But I've heard stories of stewardesses having difficulties conceiving. Some have to quit first, rest their bodies for a few months and only then are they able to conceive.
So just imagine the amount of stress flying puts on your body!
Actually come to think of it, I need to thank SQ for 2 years of training because although I'm no longera stewardess......... I STILL FEEL LIKE ONE.
Every day I am taking care and serving ONE passenger who is in suites class. From serving him his meals, to washing his clothes, putting blanket over him when he sleeps.... NONE OTHER THAN ANDREW.Very tough passenger and I'm on this flight that's NEVER ENDING lol!
This passenger is really demanding and annoying. Always pressing the call light and asking me to get him water even though the "galley" is nearby.
What's worst, I GET SEXUALLY HARASSED BY HIM
Today this passenger left me a note because I was busy working (lol actually dayre-ing)
I really don't know whether to laugh or cry when I saw his note
This flight will NEVER END

Source https://dayre.me/tieponytail/skRWRVxy

51 comments:

Anonymous said...

Good riddance to bad rubbish! No matter what you do in life you will always be unhappy!

Anonymous said...

Saved enough money in just a short while to get married? Ungrateful B****.

Anonymous said...

If u claimed that your parents were crew before,definately u didn't join SQ,blindly,right?
Just count your blessings and stop bitching!!!!

Anonymous said...

abit sorry for her that during her P plate, she went thru the demise of her grandma and control cock up. she didnt have a gd experience right from the start.

however, what i dun get is, do girls who wanna be stewardess really do not know what they are in for? its a service job for goodness sake. sure, you get to travel and earn gd money, however your primary job is still to serve customers. i hope stewardess wannabe do not think that they just need to don the kebaya, get paid, smile to paxs on plane, get to travel everywhere and then return back to sg. its much more than that!

Me not liar said...

" one stewardess told me this story as it happened to her.
There was this Singaporean father and his young daughter.The father told the daughter and pointed at the stewardess and said.You better study hard next time. If not you'll end up like this Aunty here becoming a stewardess.He said it in front of her.She told me that she felt so so so angry & hurt".

This ex-stewardess is bullshitting about the above statement because bohtong blogged about the same story back in 2006. Check it out http://www.bohtong.org/2006/11/must-study-hard-or-else.html

Anonymous said...

Miss Piggy sums up the mentality of the new generation of screw. Pamppered and not willing to put in hard work plus a wrong mindset to begin with.
Good riddance to such trash

exStewardess Hilary said...

I am fss Hilary and not Piggy. Look at my pictures am I not gorgeous? It is SIA's loss when I left. You bitches are just jealous of my looks.

Anonymous said...

You said 'Crew really work very hard for the money!' Then what do you think any coy will pay you 4 to 5k for stupid bitch? Good you quit and know what? 100 more deserving girls will be lining up for the job

Anonymous said...

This job is not meant for FSS who need to cry. Sounds like she is a softie. Jane Khatoon and Matthew Tip ought to put their precious daughter in her right place.

Anonymous said...

Jane Khatoon was not a good stewardess either.

Anonymous said...

Hey,give her a break.She didn't post anything negative about the company.Hillary ,pls keep up your good work.

Anonymous said...

Agreed ! She is only sharing her experiences, why all the negative remarks ?

Anonymous said...

Her comments about Singaporean passengers can be interpreted as “insulting” and likely to cause distress to Singaporeans,which is an offence under the Protection from Harassment Act (POHA).

Anonymous said...

Frankly speaking,SQ never prmoise to pay you to look pretty and fine dine around de world. Yes,they advertise you get to travel around the world but never say you have time to see de world. If you are in the service industry, you dont expect people to be nice to you as they dont owe you a living.
Whine is all you do.. Goes to show how spoilt you are.Why dont you just stay home and ask ya hubby to serve you instead!! Spoilt brat!

Anonymous said...

Frankly speaking,SQ never prmoise to pay you to look pretty and fine dine around de world.

I agree with the above statement by the Anonymous just above me. Go and whine about your family or other problems but not about SQ whom you admitted gave you enough money to get married. Dear gal you are bitting the hands that fed you,your mother and father.

Anonymous said...

Really spoilt bratt! Not surprising.Good riddance.Nobody owes you a living.Get a life please. Btw you asked to fly, don't think anyone invited you.LOL.

Anonymous said...

6years flying senior says:

Before all of you take out gun to shoot her down,
Ask yourself, did you or did you not complain any of the above she mentioned? Did you not complain. About 777-200 Eycl? Did you not complain about pay keep cutting?
If yes don't be a hypocrite.
To some extent , I do agree with what she says.
Most crew I flew with says she says the truth but wrong way of expressing. Unless all these comments shooting her are not crew :))

Anonymous said...

The piggy telling the truth. Why so many people get upset?

Anonymous said...

Come to think of it she looks like a suckling pig lol

Anonymous said...

Ya lor...she stating the facts how hard life in SQ is.Esp those people in control who treats you like "digits" only..And as if the pay is in pace with inflation lor. I think alot of Crew living in denial, cos they bo pian and de management knows and just keep squeezing them.Cost cutting is so scary in SQ lor.Now uniform for guys also cut..Macham clown cos some like Abercrombie polo tee,tight n short..
Bullying is everywhere, in every organization unless you are the boss lah. I think SQ culture alot better now la cos juniors are bullying the seniors more now lor.. By the way,BT better start to incorporate "the art of survival" in SQ to those potential SQ newbies la.Abit,abit only they cry onboard..Sigh
I do agree with her on certain points too but hey guys, she just stating the facts that alot of crew is facing.Too bad alot if us cannot post and show our face cos mr Seth shit will buy you kopi in STC lor..

Anonymous said...

She is just a young lady sharing her experience. Why are all of you so ungracious?. Just because people don't see your face doesn't mean you are free to say anything foul things you like. Thats cowardice. Like a RAT!. To those of you that use words like rubbish, trash, stupid B****, plus all the other negative comments calling her names.....naming her parents ( you obviously know them and must be around their age and you must be parents yourself), you have all just contributed to the term "UGLY SINGAPOREANS.

Anonymous said...

Hey Bro ;D Totally agreed wif ur comments! Steadyz! Pls all be more considerate. Walk the talk. Treat others how ü wana be treated :D

Anonymous said...

Naming her parents was merely stating the facts. It has nothing to do with the image of the" ugly Singaporean." Other avenues or channels are available for staff and crew to make their problems known. It is obvious from her comments that she lacks the aptitude expected of a cabin crew. By going public with her comments, she may be making herself a vulnerable target for serious repurcussions.

Anonymous said...

To rant, complain, moan and bemoan are all common. All of us are guilty of these one way or another. What this young female has done is certainly not worthy. By posting her photograph and ranting publicly for her audience is ungracious, uncalled for and certainly least expected of a Singapore Girl. She may have already ruffled feathers.

Anonymous said...

Hilary said she's is gorgeous ??? Take a look at your mum and you will know what you will look like in a few years time !!!!

Anonymous said...

Our society is suffering from schadenfreude, to the extent that some are seemingly enjoying the disparaging remarks about the ex-stewardess and her family.
While we can attempt to elucidate her misgivings about her SQ experience, we don't need to victimize her, nor name and implicate her parents. Yes, she may have had some incongruous juxtaposition about her phantasmic expectations and the reality of the job scope, hence her love-hate relationship of the job. And whether one views her ramblings as imbecilic, she is entitled to her opinions, expressed in the way she felt. We can be civilized in our rebuttal, and agree to disagree. So please cut her some slack, and be constructive if we should correct or comment.
Whilst I do take issues with some points she raised, as I was a crew some aeons ago, I have to mitigate that on the premise that we are indeed of a different generation. I have a working daughter, and we don't call them the Gen Y or strawberry generation for no reason.
On that note, I thoroughly enjoyed my job of 6 years, and took pride being an SQ girl. My generation knew no hardship, we were raised through those times. However, many of our children have it much easier, hence the perception of things differ.

Anonymous said...

Wah lau eh your verbosity is beyond my comprehension. So how lian u SQ gal of some aeons ago :)

Anonymous said...

Haha! I don't think its verbose by any measure, just didn't want to be remiss. But I do applaud your terse insult, n I'll have to take it with a pinch of salt.

Anonymous said...

Guess I proved my point, you can never please everyone.
Someone remarked about the need for the ex-stewardess to improve her English, n write better. So I tried to write well to avoid any flak. Your insult came fast n furious, but it's ok, it bears no stint.
When I post, I'm equipped to deal, but I'm mostly cordial.
So cheers.

Anonymous said...

Naming her parents was the right thing to do. Nothing wrong with that. After all, they have chosen to be photographed together. How have her parents been implicated?

Anonymous said...

How consequential is it to name her parents? Does it help in doing so? From the way it's done, it seems to be a vendetta, someone has an axe to grind with them? Aren't her parents involved, culpability notwithstanding?
This gal verbalized the vexations of her job, perhaps a little callous, inevitably ruffled lots of feathers. I would attribute it primarily to her inexperience. She now pays the brutal pice of drawing public flak. I'm sure she has learnt. Let her move on.
We can correct her constructively, don't destroy a hurting soul.

Anonymous said...

If women are so demanding in their quest for equal rights, they must be prepared to take the heat just like your male counterparts. Do not expect others to kiss your garments when you are down and out. Pick yourself up, lick your wounds and come back again. The role model for Singapore women and the world is none other than the women in Israel.

They all serve compulsory military service, defend their country, excel in theie careers and still do a good job at being mothers and mentors. They raise children without maids. Its first female PM, Mrs Golda Meir was 71 years when she took Office and led her country in the 1973 Yom Kippur War.

FSS, carry our own bags, change your meal racks, pull out your meal and bar carts on your own. Do not rely on FS to buy back lunch or dinner for you especially during winter. CRY LESS, WORK HARD AND DO MORE.

Anonymous said...

fss carry own bags? Tankuku..all chao kuan one...when crew bus arrive all chiong up chop seats...when crew bus arrive all act blur dont disembark...if male crew dont move...they also wont move...you all observe on your next flight loh...

Anonymous said...

A carpenter cannot be blaming his tools forever. I have seen CIC position themselves at the check-in counter lifting cargo bags for FSS. This is totally unnecessary. Some have also been giving out red packets to crew during CNY. In doing so, these senior crew have diluted the importance of personal responsibility and made a mockery out of work ethics. The strawberry generation have become like that partly because they have been pampered by fellow colleagues. Own Up Now!

Anonymous said...

Oh dear!, sounds like Being a Cabin Crew is like going to war......


Anonymous said...

If such undesirable habits and practices are not put in check, it won't be long before we end up like Olympic Airways or MAS. The CC of these airlines are self-serving by nature and often putting themelves before paxs. It was second nature for Aeroflot crew to hoard Coke for themselves, leaving nothing for their paxs. Foreigners on business trips in Russia do not patronise their cafes over there for the simple reason that food served are either nearing or have reached their expiry date.

Fresh supplies are kept aside by the F%B staff. The biz people have to rely on soft drinks,water and dessert. CX, Swiss Air and BA are good role models for our FSS to emulate. Everyone of them is self resourceful, and able to work independently. They do not need to rely on theri FS for assistance, are fast on their feet, are respectful of their own possessions and give the best of service to their paxs. When strawberries start to rot, they will become beyond redemption.

Anonymous said...

In a few decades you mean?. Hilary is only in her twenties and her mum is already into her late fifties. What do you expect?. A beautiful botox monster?. Whoever you are, you mean you will for sure look very good in your late fifties?. Her mum is a human being not a monster. If looks is so important, you better don't be a human.being. Give others some respect please.!!!. Don't need to insult.

Anonymous said...

The strawberry generation crew ought to watch less TV, eat less fast food, gossip and complain less, spend less time on email and socio media. For their own good and personal development, make it a point to avoid exerting yourselves in airconditioned gymnasiums. Exercie more often outdoors, develop your voca chords, eat home-cooked meals with well balanced nutrition and vitamins.

Avoid late nights and excessive alcohol. Take every moment to build yourselves into dynamic and independent crew. Be upfront and be seen by all. Singapore would have been a better place without domestic maids.

Anonymous said...

What do you think if a CC on his or her last flight decides to inflate all the slides after arrival in SIN. Let us assume that this crew had done this to get even with the Company on certain personal issues. What do you think the MGT would do?

One of two things. Mgt can ignore what has happened or to take this crew to court and file criminal charges for damages, repair and replacement and legal cost, press for a deterrent sentence and more. The defendant may end up in jail and be made a bankrupt....

Anonymous said...

Then that CC is STUPID!. First and foremost, its impossible for her to disarm all slides. Secondly, if that CC hates flying that badly, why would she want to get caught and end up in jail ?. Moreover, she has a loving family if you read her blog.
Your assumption is quite brainless. Dayre.me is just a platform for her to express herself. It is supposed to be like a dairy. It went viral because of some people. If you had read her entry, it is obvious that she was just sharing her personal thoughts and experience with her group of friends. If her purpose is to REVENGE, she wouldn't have name herself and show photos. It was purely an entry done for sentimental value. I do agree that she sounded like a whining Strawberry Generation.But its just that. Period!.Don't add salt to the already wounded!
Have a Good Day!

Anonymous said...

I am having a good day all right. The blogger ought to read my comments again. Impossible to disarm all slides? Did he mean to say inflate all sides, and if so, this is impossible? Youngsters today are IT savvy and it is fair to assume that they are knowledgeable, competent and know or must know the consequences that may come along arising from their postings.

There used to be a super hero at figures or so-called financial genius who used to work as an accounts supervisor who was in charge of crew salary and meal allowances. He lived the life of luxury changing branded cars, women and even kept a mistress.

Currently, halfway or more into his 24 year jail term for CBT, he must have felt that he was untouchable. He would be in his seventies upon release.

Anonymous said...

exStewardess Hilary said...
I am fss Hilary and not Piggy. Look at my pictures am I not gorgeous? It is SIA's loss when I left. You bitches are just
jealous of my looks. Quote and unquote.

This kind of language is not consistent with someone who is as young, innocent and well groomed and more, as suggested. Doesn't sound like she had been insulted or salt has been added to her wounds. Her target is cleary the FSS....bitches.

Anonymous said...

Are you suggesting that SQ's security door arming system is so weak?. That SQ's Door Cross Check System is so heavily FLAWED?! Slide inflation can kill people on the outside instantly and it has happened before.
In that case, a CC who wants to take revenge and is tech savvy can inflate all slides on all doors makes SQ a very insecure airline to fly with then.
On another note, I am quite certain that this very young lady has learn from her mistakes. So, we netizens should learn to be more gracious and cut her some slack.
That super hero financial genius that you mentioned was due to Greed. If he did felt that he was untouchable, he wouldn't have done so many things in secrecy. It was his overwhelming greed that got the better of him. This young ex stewardess blogger is just sharing her experiences. They are totally 2 different things.
Cheers!!!

Anonymous said...

Being in the middle of such chaotic storm, do you think she'll really answer?. How sure are you that is Hilary?. Does she need to name herself and continue to use words like jealousy n bitches to add on to her negative position? It is most likely someone playing prank. ��

Anonymous said...

exStewardess Hilary said...
"I am fss Hilary and not Piggy. Look at my pictures am I not gorgeous? It is SIA's loss when I left. You bitches are just jealous of my looks."

Anyone with common sense would know its some devious troll attempting to fan the fire and add salt to injury. Whoever you are, you ought to be so ashamed of yourself for wanting to hurt this girl n her family so badly. Her reflections may have been somewhat brash, but surely doesn't warrant such adverse flak. Be more forbearing and forgiving.

Anonymous said...

No one needs to feel ashamed. On the contrary, those who cry, worse still, and go on to publish this over the internet are the ones who should feel most shameful. Resignation is a personal decision. No need to rant and share your tears with anyone. This young strawberry crew has fallen into the same trap as the majority by failing to safeguard her privacy.

Crying has never and is not a prerequisite for Cabin Crew. You want equal rights and recognition, you must be prepared for hard knocks. Look at Hillary Clinton and Carly Fiorina, both female contenders for the US Presidency. Learn from them.

Emirates has reported a profit of USD1.2billion. They have surpassed our standards and achieved the impossible. Amongst other things, their CC, including FSS are tough, strong and well balanced. They speak in a clear tone of voice, clear, polite and firm when necessary. No need to shed tears and long for mummy's milk.

Anonymous said...

Frequent Singapore flyer said...
Do not criticise the gal, she is just sharing her experiences during the time she worked in SIA. Everything has its tough, people has a right to say what they think.

Have a pleasant day.

Anonymous said...

It's a sad fact that Emirates, n possibly Qatar n Etihad have surpassed SQ's once impeccable service. I too concur their crew are much tougher n more dominant than ours. I attribute to fear factor cos SIA mgmt instil that in the crew n take pax complaints very seriously. Hence SQ crew mostly have to pander to at times unreasonable demands, thus making the job frustrating. Perhaps this is the major contributing factor to job dissatisfaction. Everyone has different expectations n threshold of tolerance, there's no who's right or wrong.
My family n I travel often, esp my children, whose preference is the ME airlines. Firstly, Emirates Biz class has a bar lounge, their 1st class has 2 spas onboard, with an attendant on hand to pamper the pax. They have an actual chef onboard cooking for the pax (Etihad too), not just 'book a cook' on SQ. Except Qatar, the other 2 offer Limo services. Not to mention their near flawless service. However, being Singaporeans, our patriotism is still with our National Carrier, n I try as much to fly with SQ, but their monopoly over fares for locals are often a deterrent, esp for Biz n above. Also for the same request asked on SQ EY for an extra pillow for my back pain, both crew NEVER came back. Other requests from neighboring pax were mostly unattended, or needed several reminders. The same request for an extra pillow on emirates, the FS politely told me there was none in EY as it was full, n would try to do something. I never expected anything. 10 minutes later, I was most surprised n touched, when he returned with a fluffy big pillow from Biz class.
It's hard to climb to the top, but even harder to stay there. Other Airlines have played catch-up. SIA Mgmt has to value their very important frontline staff, their invaluable crew, without them, SIA wouldn't have been the envy of commercial aviation.

Anonymous said...

sometimes do understand it is not our crew do not want to give you...i always believe if have , why not ? Do know our coy severe cost cutting just to save 50cents or $1 ...they rather cater 1 big bag of blankets than have them pre set on eycl seats on turn around flights...so crew have to run here and there...just to give blankets...so how to give you more service when we only have 1 pair of legs and hands? Night flights basic like makan trays undercater 20-25%.. Even eycl tray cheese and crackers also remove. Also do keep in mind other airlines have more crew complements than us...

Anonymous said...

I understand n made no unreasonable requests. I know how it is, I was ex CC. The difference was both SQ CC never came back with an answer. I asked the 1st FSS, n patiently waited over 20 mins, then reluctantly requested from another. On the contrary, the Emirates FS actually went round EY to check n returned to apologize he couldn't find an extra, but went out of his way to get 1 from Biz class. That is service par excellence, rather regrettably missing in SQ these days. This is not to say SQ CC service is below par, but the era of impeccable n peerless distinction is gone, and we have relegated our pinnacle to the competitors. Sad! ME Airlines are willing to spend on their travelers with perks n extra inflight frills, whereas, you're right that SQ is pre-occupied with cost-cutting n pay their CC so miserly, inevitably breeding discontent. Bad move.

Anonymous said...

The bloggers who have responded with their experence n Emirates are good absorbing reading and I certainly hope that SIA Mgt is reading their stories as well.