Completion of first 5-year contract - $10,000.
Completion of second 5-year contract - $25,000.
Completion of third 5-year contract - $2,500.
According to the gratuity above (CA of 2012), it would seem that a cabin crew is encouraged to work till the end of the second 5 year contract (10 years) whereby he/she would be paid the highest gratuity of $25,000. To leave at the end of the third contract (15 years), the crew will be paid $2,500 and $10,000 for leaving at the end of the first contract (5 years).
I spoke to some crew and they pointed out that they would quit after their bond period of 18 months let alone finishing their first 5 year contract. The reasons given ranged from tight rosters to unreasonable management treatment.
When asked to clarify, some told me they had been on short as well turnaround flights most of the time. They often get called up from standby to replace those on medical leave for the low yield and "terok" or "jialat" flights. A low yield/terok/jialat flight means flight which does not pay attractive allowances as well as loaded with many paxs and plenty of hard work.
"Terok" is bad in Malay and "jialat"= backbreaking in Hokkien.
A few told me there are around 180 crew report sick everyday and 200 resigned every month. Some of the reasons given were the lower take home pay, the unreasonable treatment dished out to them, punitive management etc etc
If the crew daily MC rate is so high then cc is in a lot of trouble. I was also told there was no top up of crew when the pax load exceed certain number as agreed between the company and the union. Therefore, most of the flights operate with minus crew.
The morale of the crew is at all time low, I was told. A few told me they will resign as soon as their bond period is up. The crew who spoke to me were mostly junior crew.
I hope to interview the senior crew in the coming days or weeks and blog about it.