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Monday, 6 August 2018

The bad habits crew learned from passengers

As one flies longer as a cabin crew,one tends to pick up lots of bad and offensive habits from some of the passengers (I said some and not all ya).
We,cabin crew (well not all I supposed) learned to be impatient just like some of our passengers.Out of uniform, we also tends to act like our passengers and become impatient,demanding and critical of the people serving us. Just like the saying goes "Imitation is the sincerest form of flattery", we also act like our passengers by being ya ya papaya with those who look after our welfare or serve us.
There was an incident when a crew got so mad with a waiter for making him wait half hour for his meal that he shouted at the waiter and stomped out of the restaurant.
Another crew screamed at a fast food server for giving her chicken breast parts when she told them she hated them. "You idiot didn't I tell you I hate chicken breasts?!" she screamed on top of her voice.
A stewardess shouted at a guy and used nasty words on him when he jumped queue at a taxi stand.
A bank teller friend told me of how nasty an IFM was towards her. He barely had more than a few hundred dollars in his account.
Where did all those I've described above come from? Passengers,of course!
One thing we don't do like some arrogant passengers did was to slap or spit at people serving us,thanks to our ability to realise how painful it will be if we are sued.

5 comments:

Anonymous said...

The crew did not learn these habits. Low SES crew will brought up with these behaviors before they joined.
In uniform or go interview for promotions, they wear a mask. Out of it, this is the true face.

Machine yes? said...

Just human lah.
Even presidents behave lidat..
if not, that person not human, not sincere, not natural wan.

Anonymous said...

Andrew Schwab writes:

#1.
Avoiding conflict never extinguishes conflict.
It only delays it. And in being avoidant you actually inflame the issue at hand,
so that when it comes to the surface, the situation becomes more dramatic than it needs to be.

#2.
“pleasing” always breeds resentment.
The yes-man always feels ripped off because his true feelings are never heard.
And the people being manipulated always feel cheated because they feel
like they never have a choice in the matter at hand.

#3.
passive/avoidant types usually have bad tempers. This is because

a) their feelings are always bottled up, and
b) they become trapped in situations they can’t get out of because they don’t want to step on any toes.

#4.
This type of person usually ends up feeling isolated.
When your goal is to avoid conflict you can hardly ever connect
to anyone deeply-because that would require a level of vulnerability that is uncomfortable and risky.

Also, “nice guys” tend to be anxious, because they spend so much energy on trying to make everyone around them happy.

The ultimate casualties in the equation are our courage, and ultimately, our character.




Although being non-confrontational might help you get along with people more,
it also makes it easier for people take advantage of you.
That is the strategy that the employer uses.

Anonymous said...

they are already doing it on board to those 'junior' crews anyway, meanwhile quoting back in the days bla bla shit while masking the fact that it is organizational bully

Anonymous said...

Bob tong, could u talk more about jr and senior crews in the present days? Like their interaction and bonding?