SQ860, SIN-HKG. 777-200ER. After flying MAN-SIN via MUN this flight was my final leg. I was greeted by FT who when looking at my boarding pass knew straight away that I had a special dietary requirement. Throughout the flight this FT seemed to have remembered a certain number of people's names in our cabin and spoke to us only by using Mr or Mrs as a prefix to our personal names. I was overly impressed as this is something you just don't expect in Economy Class. The service was excellent with refreshments throughout the flight. FT's were friendly and didn't disturb you if you wanted to sleep. A very comfortable trip with personal entertainment, lots of leg room and a very high standard of service. What more could you want?
5 November 2013 by M Marks (UK)
A380, LHR-SIN Return sector of round-trip on 14/10/13. A faultless flight experience on the all-Business Class upper deck, thanks to the swift check-in and boarding, impeccable seat and cabin, an exemplary cabin crew, delicious meals and impressive IFE. No other airline offers such a calming inflight Business Class environment. I always arrive rested and refreshed after a long-haul flight with SIA, and look forward to the next. It never fails to impress me how well-groomed the crew are (an important detail many passengers fail to notice, such as the ambient music played at the right volume after landing) and how promptly attentive they are to passenger's needs. SIA remains polished, peerless and focused on their product and services for the FIT. This flight demonstrated all SIA's qualities perfectly.
19 October 2013 by H Lim (Singapore)