Since the new cabin crew union committee members (Heart Party) had been elected in April this year, many crew have approached them for assistance. The crew may or may not be members of the union but nevertheless, Heart Party people have been busy helping them. Some of them have issues like rostering, annual leave, off-days, medical leave,hotel accommodation, cabin crew complement,discipline etc.
Unlike the previous union committee,the Heart people freely circulate their phone numbers and even create a few forums for the crew to register their grouses and clarify work issues. These unionists do all the extra work for free. Mind you they have their own flying jobs too. Union work have caused many of them to earn less but most do not seem to mind.
I understand about 1,000 crew have resigned from the union since 2010 when the last committee was elected into power. Heart is now trying to encourage them to rejoin the union.