SIA cabin crew pledge states "passion for service" and "delight passengers". The truth is placating passengers for fear of complains and follow set SOP for fear of punishment from company management. The over-riding push factor is fear.
especially by the HR management , everyone visited there must kena shout from Ms.Ng at least once zzz like owe her few millions!
All airline crew whine regardless of company. It must be the over exposure to radiation when flying for very long.
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