Wednesday, July 3, 2019

The world's most OVERRATED airline - Singapore Airlines

SQ is a good airline but has too many faults to really be considered anywhere close to a "best airline".

some of my takes on SQ
1. In Biz, no amenity kits or pajamas even in long flights.
Some terrible seats like those which force people to sit or sleep at an angle due to the cubby hole.
Some of the regional planes such as A330 still have angled seats when the competition already has lie flats for years.
At least SQ is finally phasing those out.

2. In Y, very tight leg space when airlines like JL, OZ, KE offer more leg space.
Prices are almost always higher as well.
The last time i flew in SQ Y a few years ago, ended up with a plane with the old rotating movie selections which arent avod, tight leg space, just ok food and service which did not clear the trays even two hours after food was served.
It was really bad service.

3. F class is the only redeeming feature of SQ.
but even that is offset by the ever rising cost of points needed for redemption. Two high increases in two years i think?
Availability is also rather sketchy on most routes.

Add everything up and im not sure that SQ really deserve "best airline".

From "Guru" a reader of this blog

4 comments:

The Guru said...

Qatar Airways A380 FIRST CLASS Flight Experience
https://www.youtube.com/watch?v=SYJuDwoVszY

Someone's recent trip report. See the new plate design for Caviar Service at 8min24s. Qatar Airways gives 2 mother of pearl spoon. 

Only the SQ A380 Suites seat is better than Qatar Airways A380 First Class seat. Everything else...Qatar Airways is better.

The Guru said...

https://www.flyertalk.com/forum/31502239-post114.html

I only have a three flight data pool but I could see an argument for Singapore. The first two flights were regional Business Class flights in Asia:

- SIN-TPE: Ground service at SIN was fine though nothing special. The lounge was very good though really dimly lit. Food was above average as was alcohol. The flight was mixed. I was on a regional A-330-300 which had some of the worst IFE I've seen in the last few years. The seat itself is not very comfortable and I don't want to imagine trying to sleep in it. Food and service were very good though.
- HKG-SIN: SQ Lounge at HKG is pretty bad, it's like being in a dark cave, food was good though. Same seats as the last flight this time on a 777-200 with better IFE at least. Food and service again very good.

One long haul flight:
- FRA-JFK: Bad ground handling (contract staff) at FRA. Lounges were good though not SQ's. Service was awful. The menu is a strange breakfast/lunch hybrid so I had cereal and yogurt then duck. Crew was terrible. They kept disappearing, they didn't fulfill requests or got them wrong (I ordered Port which never came, I asked for sparkling water and got still etc.), the second meal was pretty bad. The seat itself on the A-380 is really uncomfortable for lounging unless you have a bulkhead as you can only get one foot in the footwell.

The Guru said...

Found this photo of Singapore Airlines Business Class dessert in someone's Instagram. The 3 dark brown big spots looks like *ahem* *ahem*. Really lost my appetite when I saw it...

https://www.instagram.com/p/B2IoD11Bbsx/

The Guru said...

New just out today, 12 Sept 2019:

https://www.businesstraveller.com/awards/business-traveller-asia-pacific-awards-2019-results/



Singapore Airlines was once again a major winner, winning the overall award for Best Airline in the World and Best Asia-Pacific Airline for the 19th year running. The airline also held on to the awards for: Best First Class and Best Economy Class, while Qatar Airways picked up the Best Business Class award this year. Singapore Airlines also won Best Premium Economy Class and claimed the prize for Best Frequent-Flyer Programme. Cathay Pacific picked up the Best Airport Lounge award again this year.



Now you will why we need this forum thread! Congratulations Singapore Airlines!!:rolleyes: