I don't want to discredit the company I used to work for. It was and still is a good company. Sometimes, it's the senior people who are to blame for some of the policy.
Lam (not his real name) was working for umpteen years for SIA as an executive. When he decided to quit, SIA's management refused to give him discounted tickets on SIA's flights let alone gratuity like cash etc.
He confided in me that he had given his entire working life to airline at the expense of his family. He used to work overtime and weekends voluntarily without any compensation. He became the most unpopular execuitve as he had "spoiled the market" so to speak. Lam regretted for being dedicated and loyal to SIA.
I hope there are'nt many Lams anymore but if there are I think the company should view them objectively and positively. Such people should be given some recognition!