Another complaint about .......

She is pissed off with Gucci,Paragon S'pore..click here

If I've to close my blog

If I lose the bet and have to close this blog,I will not be cowed and accept defeat but will start this blog.

Has she been fairly treated?

She was made to feel marginalized because she can't speak......

A Cover Letter...how to...

When you want to submit an application for a job as a flight attendant, you not only have to complete a questionnaire from the airline, but you have to submit a resume and a cover letter. The cover letter is designed to give the employer a brief snapshot of what you have included in your resume and highlight your best points. You have to take your time in writing this cover letter because if it doesn’t stand out, the employer may never even bother to read your resume, especially if there are many applicants for the position. For this reason, you should find a sample flight attendant cover letter to help you in this task. A simple online search will give you many such cover letters that you can read.

When you find the sample letter that really appeals to you, you are not permitted to copy it directly. You have to make it your own so that your individual personality comes through in your application. There are some basic hints to help you in writing the letter. For example, you should always use the same kind of paper for your cover letter as you do for your resume. White business paper made of 100% cotton is the type of paper than experts recommend you use for a cover letter and resume for any job.

From the sample letter, you will see where you should place your name and contact information. This should be front and center at the heading of the letter. Make sure you include your home and cell telephone number information and your email address so that the employer does not have to waste time getting in contact with you should you be called for an interview.

The cover letter should take the form of a business letter. Once you have your contact information in place, move to the left hand side of the page and write the date. Next you include the contact information of the person to whom you are sending the cover letter and resume, exactly as it is written in the job posting. You should always keep the salutation formal and use a colon for the punctuation.

The body of your cover letter should not be any longer than one page. You should be able to condense everything about you in three or four paragraphs that highlight the qualifications and skills you want the employer to notice and look for in your resume. When you complete this body, the closing should consist of one word ?incerely? This makes it formal. Leave a space between the closing and your typed name so that you have room to personally sign the letter.

In your cover letter, you should not beg for an interview. Simply stating that you will be available for an interview is sufficient. You should never mention what salary you expect to receive, but if this is mentioned in the job posting the best way to cover it is to say that salary is negotiable. Don’t give suggestions for the company in your cover letter and don’t mention your references. These are included in your resume.

My friends challenged me.

A few of my friends asked me to put up the polls (right hand side la)and see what my visitors think of me. They predicted many would say I am a weirdo,just like their opinion of me. Got so pissed off with them.They came up with the answers but let's see whether they are correct.
Please assess as accurately as possible because if they are correct,I have to shut down this blog. But if they are wrong they would have to buy me a return air ticket to Phuket.

Best tips for cabin crew interview.

There should be no surprise as to what an Airline is looking for from cabin crew applicants in their interviews. All airlines want cabin crew that will embrace and propel the corporate image of their airline.

Certainly cabin crew are individuals, but many identifiable traits of a typical cabin crew can be identified. All applicants will be positively cheerful and sport a happy disposition. They will also understand impeccable grooming and professional personal presentation. However for the most part, the successful cabin crew will possess the values and required communication standards of the interviewing Airline, and this can be markedly different between the airlines.

They maybe focused on first class VIP, relaxed business or holiday passengers, however in order to achieve its identifiable corporate image and brand, the airline interview process for cabin crew must identify and adhere to a matrix of values and guidelines upon which they can achieve consistency of a standard amongst their selected cabin crew .

The cabin crew interview selection process must adhere to this matrix template to enable consistent professionalism and fairness in the process and yet allow for the unique differences of every individual in a non discriminative way.

When attending any airline cabin crew interview, impeccable grooming and professional personal presentation must be first and formost. And while many of us can talk amongst our friends, not all of us are good communicators with strangers.

Your knowledge of the airline and enthusiasm for the flight attendant position will also be front and center to some of the questions that you will be expected to answer.

Understand that you will be observed at all times, even before and after your interviews. While this can possibly be nerve racking for some, it will be the questions that you are given during your interview that will probably most challenge you.

And while rote learning of particular specific questions for your flight attendant interview on the whole can be useful, it is not nearly as effective as knowing why and how the interviewer wants a question answered.

When you know the reason for a question being asked and the format required to effectively answer it, any question can be answered with confidence and completeness.

Back ground knowledge of your chosen airline and complete flight attendant interview preparation will certainly dispel any jitters and add to your over all presentation and delivery.

Your knowledge of the airline and that of the flight attendant job role will provide a great reference base upon which to be able to naturally answer any questions. By then drawing on your own experiences when giving an answer you’ll be able to provide consistency and accuracy in your answers without fabrication.

So first and foremost be positively cheerful and sport a happy disposition. Understand what impeccable grooming means from an Airline interviewer’s perspective and be professional in your personal presentation.

Learn to be a great communicator with all people. Demonstrate your interest and knowledge of the airline and the flight attendant position and relate your personal experiences to the questions asked of you at every opportunity.

And always remember that you will be observed at all times!

While the career path of an airline cabin crew is just way too good to miss out on, by knowing the objectives of an Airline during your flight attendant interviews it can’t help but provide a greater degree of confidence in what is required.

This can only reflect positively for you in the eyes of your airline cabin crew interviewer.

Cathay Pacific Cabin Crew In Court For Stealing From Trolley

A flight attendant with Hong Kong airline Cathay Pacific has been prosecuted for stealing 168 items from the plane’s trolley on a single flight, a news report said Saturday. Kwong Man-fong, 43, stole items including biscuits, beer, mineral water, chocolates, red wine, a sewing kit, pens, noodles and shaving cream on the flight from Auckland to Hong Kong on July 27.

Two junior colleagues spotted Kwong, who had worked for Cathay Pacific for 23 years, and reported her to the captain. She resigned and was prosecuted for theft.

The total value of the goods she pilfered was only about 130 US dollars, the Tseun Wan court was told Friday, according to the South China Morning Post.

Kwong told the court she stole the goods while suffering from exhaustion because of the effects of medication, and hadn’t slept in 33 hours. Sentencing was adjourned till December 30.

Cabin Crew Interview Grooming And Presentation

Before you do anything about becoming an airline Flight Attendant, recognize that the first secret of any human interaction is that first impressions count. And that the first contact that you have with an airline Flight Attendant interviewer is the evidence that they will automatically and subconsciously use to form their first impression… their first impression of you.

It is a consistently proven fact that a person’s impression of you is made within seconds and that impression quickly becomes their belief. And rightly or wrongly, once made it is extremely difficult to change their new found belief of you. In fact many would say impossible during the time constraint of a Flight Attendant interview. It is critical that any impression you make is the one that you want to make, but be critically sure that your first impression is perfect.

It means that any communication that you provide to become a Flight Attendant must be appropriate. It will mean that any phone conversation you have is polite and politically correct. It will mean that your Flight Attendant resume will be free of spelling mistakes or grammar errors and it means that your grooming will be immaculate at your Flight Attendant interviews.

Further to your grooming is presentation. This includes how you carry your self, interact and even socialize with others. There is no excuse for less than immaculate grooming and perfect presentation.

To assess your presentation, take look at you through another’s eyes. Do you like what you see, what you hear, what you touch, and even smell, and is it appropriate or suitable in fulfilling what is needed to become a Flight Attendant?

While everyone has the democratic right to adorn, bath and clothe their bodies in a manner and style of their own, their success at becoming a Flight Attendant will be determined at how well they fit the image that the airline portrays. And when it comes to your Flight Attendant interviews less than business standard presentation is not acceptable.

That means no visible tattoos, visible body piercing or outlandish hair styles. Certainly I would applaud you for your belief of self expression, but an airline employer doesn’t care about your self expression at your Flight Attendant interview or subsequently you if it doesn’t fit their image.

Like it or not, an airline employers expected presentation standard maybe in stark contrast to yours. The reality is however, that it is the respective airline employer’s standards that count when it comes to your chances of becoming a flight attendant.

So what are the grooming and presentation standards for men attending a Flight Attendant interview? Yes, although this article is focused on the standards for male Flight Attendants, females will still benefit from much of the information.

BODY: Do not wear bracelets, show tattoos or any body piercing. Period! Be sure that your hands are appropriately manicured which includes no chewed fingernails or cracked of flaky skin. Should you need to wear make up be sure that it is not visible. A cover stick or similar is acceptable. Non greasy moisturizer is also okay.

HAIR: Do not try to make a statement with an out of ‘normal’ hairstyle. Avoid radical hair styles like the wet look, a gelled flat or blown in the wind look. Only a professionally cut and clean style is acceptable. Product use should be used sparingly if needed for minimal control to achieve a complimentary natural look. Remember, this is an airline Flight Attendant interview.

Your hair should be no longer than your collar at the back and preferably above your ears on the side. Your fringe should be above your eyebrows and out of your face. Growing out colors or “abnormal colorings” should be ‘normalized’ and side burns should be trimmed and no longer than level with your middle ear. Beards or goatees are definitely not recommended and if you do sport a moustache then it must be trimmed and no longer than the corners of your mouth.

ATTIRE: Every airline has their corporate image that is predominantly displayed through their Flight Attendants. Some are casual while others are formal. Unless you can clearly identify what it is, or know what the recommended expectation of their Flight Attendant interview dress code is, then stick to immaculate presentation with a suit and tie.

Your interview attire should preferably be a Navy Blue Suit. A Black Suit can be your second choice but no other color should be worn! Suit fashions come and go from single to double breasted and back again. Simply wear the suit fashion of the day.

Your shirt should preferably be a white long sleeve collared shirt only. A cotton polyester mix is ideal and preferably no collar buttons. Your second color choice is light blue only. Approximately 1 to 1.5 cm maximum length of your shirt cuff should show at your wrists with your suit jacket on and your arms by your side.

Your pants should provide for a business belt and this should be black leather with silver or gold buckle. No big buckles, gimmicky studs or engravings.

Ties are very individual but be sure that it complements your suit color and complexion. If in doubt seek professional help or stay moderate. A classy tie however is a class statement. It is naturally a central focus so do take the time to get it right. Stay clear of outlandish flamboyant colors or floral designs, animals and gaudy patterns. Knitted ties are best left for Grandpa.

And like suits, the fashion for tie knots comes and goes from School Boy knot to Windsor. While it is acceptable to wear a School Boy knot, a Windsor knot is the preferred. It is always centered, square, even, and looks professional.

Your footwear should be black and lace up. No boots. They must be brilliantly clean with no scuffed or worn heals.

Socks should be black or navy blue and knee length nylon cotton mix. Long socks avoid showing any shin skin when seated. No patterned, motive or explorer socks!

ACCESSORIES: Your wrist watch should be dress standard only. Nothing gimmicky, worn or non-business like. Finger adornment is a maximum of one ring per hand. Ring finger or dress finger only. (Females slightly different)

Contacts or sight glasses can be worn but fashion sun glasses cannot. Do not wear your eyewear with a string or necklace. Do not store your sun glasses that you wear to your Flight Attendant interview on your head!

Be sure that all accessories such as mobile phones, pens or wallets in pockets are not visible or noticeable. Your Flight Attendant interview documents along with your phone, wallet and other necessities should ideally be carried in a smart leather attaché or slim brief case.

Be sure your hygiene is washed and clean. This means gentle use of deodorant and if preferred, after shave also.

Putting all this together for your Flight Attendant interview can be a challenge. However now that you know it, there really is no excuse for less than immaculate grooming and perfect presentation.

Certainly dress standards change regularly and often over time, but immaculate, conservative and stylish presentation for your airline Flight Attendant interviews never will

SIA may be forced to cut pay, jobs in 2009 as a last resort

SINGAPORE: Singapore Airlines (SIA) is bracing itself for a bumpier ride in 2009. Oil prices have been hitting four-year lows in recent sessions, but carriers worldwide have been hit by declining passenger numbers.

SIA has already been re-looking its routes and services. But the carrier said it may be forced to consider cutting pay or even jobs.

The year started off on a high for airlines. While fuel prices skyrocketed, passenger demand was also buoyant, so carriers were flying steady.

But with the financial crash in September, the outlook took an ugly turn and SIA is preparing itself for a tough 2009, at least in the first half.

Stephen Forshaw, vice-president, Public Affairs, SIA, said: "It will be difficult. Let's not make any mistakes about that."

SIA has survived the stormy weather better than most of its peers and is still profitable. But the carrier said should it move into the red next year, pay cuts may kick in.

Mr Forshaw continued: "If we move into periods of loss-making, there are certain triggers within our respective collective agreements with our unions that will dictate certain pay cuts or cuts to the variable components of staff salaries.

"As we've said before, senior management will lead on that. If there is surplus staff, we will do our best to manage the staff in terms of leave or no pay leave before we get to retrenchments. Retrenchments for us is always a last option.

"Our hope is that we have enough steps in place that will help the organisation to ease its cost burden without having to move to retrenchments."

SIA is no stranger to managing crises, but analysts said the carrier is facing a very tough challenge.

Shukor Yusof, aviation analyst, Standard & Poor's, said: "With their business largely dependent on the two continents facing the greatest test in this downturn - North America and Europe - I think they will feel the pressure to reduce capacity and to re-align their business model."

SIA has already started to trim its network and may cut the number of flights on high-frequency routes. But it also plans to stimulate demand by having more promotions next year.

It will also look for new routes that are opening up. It has just added Riyadh to the radar because of growing demand from the Middle East. Kuwait will be added later in March.

Analysts said carriers will have to manage a fine balancing game next year. They will have to make price reductions substantive enough to encourage people to travel, but not so low that already suffering yields are adversely affected.

Areas like their business class flights to the US have seen a dip in numbers and SIA said it may tweak the frequencies. However, it added that the long-term prognosis for those flights remains good.

For SIA, since those aircrafts are all paid for, it is a sunk cost for them.

Mr Forshaw said: "The challenge for us in the next few months, in the financial sense, will be the impact of the changing currency - particularly the value of the US dollar where a substantial amount of our expenditure is incurred, for example, fuel and aircraft purchases.

"But against that, we have seen an easing in jet fuel prices. So I hope that will mean one can offset the other."

For now, SIA remains confident of taking deliveries of all the planes it has ordered, with the new A330 joining the fleet in March. The airline will also proceed with plans to unveil a new business class for the A330, which will fly regional routes. - CNA/vm

Don't be cowed by bad service providers anymore and lets fight back!

At one time or another we would have encountered bad services provided by companies,airlines,banks,restuarants,hotels,civil service,etc. Most of us would just choose to ignore the horrible services given to us and left humiliated or ignorant of how to go about lodging a complaint. Take heart because this blog will draw many of the hotshots from those establishments here to obtain free feedback and sheepishly try to improve their services. Click the said blog.

Commercial Airline statistics Cabin Crews Should Know

Did you know that more than three million people around the world fly on commercial aircraft every day?

Did you know that Boeing aircraft state that, “In the United States, it’s 22 times safer flying in a commercial jet than traveling by car, according to a 1993-95 study by the U.S. National Safety Council. The study compares accident fatalities per million passenger-miles traveled. The number of U.S. highway deaths in a typical six-month period of about 21,000 roughly equals all commercial jet fatalities worldwide since the dawn of jet aviation four decades ago. In fact, fewer people have died in commercial airplane accidents in America over the past 60 years than are killed in U.S. auto accidents in a typical three-month period”.

Did you know that aircraft have brakes on their wings?

Aircraft have what they call lift dumpers on their wings that spring up into the air upon landing. This does two things. One, it creates resistance to the oncoming airflow and the disturbance that it creates causes drag. Two, the lift dumpers gradually nullify the lift component of the wing the further they are raised into the air steam. On landing this transfers the aircraft weight from the wings directly to the ground enabling maximum braking effectiveness from the wheel brakes.

These lift dumpers have three protective security safety deployment requirements before they will fully engage to avoid inadvertent full deployment in the air. If of course they did fully deploy in mid air, the aircraft would be in a serious flight situation. The result would defiantly be earth bound!

Did you know that Aircraft are frequently hit by lightning?

In fact, aircraft are designed around the fact that they will be hit by lightning and have special electrical discharge wicks to dissipate the electrical energy from the aircraft when this does happen. These discharge wicks are on the trailing edge of the ailerons, rudder and elevator control surfaces. They are approximately 12 to 20cms long. Without the discharge wicks to disperse the electrical current there would be a substantial risk that the control surface linkages could be welded together resulting in nil response to pilot maneuver commands resulting in a possible catastrophic situation.

Did you know that warm air from the engine is used to heat up the wings?

When outside air temperatures fall below zero and there are atmospheric conditions conducive to icing, then heated air from the engines is drawn from them and routed along the leading edges of the wings. This is to keep the wing above zero degrees so as to prevent the build up of ice on the wings.

Ice formulation on a wing severely disrupts the flow of air over it affecting the capacity of the wing to produce lift. If this was allowed to go to the extreme the lift component of the wing would fall below the point required for the aircraft to fly and the aircraft would literally fall out of the sky. The ice also dangerously adds to the weight of the aircraft which could develop to a catastrophic state itself.

Emirates Airline Cabin Crew Training FAQ

How long does the training last for ?

The training at Emirates is intensive and lasts for 6 weeks. Not counting the introduction week. You’ll have 2 weeks of Security & Emergency Procedures, 1 week of First Aid Response and finally 2 weeks of In-Flight Service.
The First week will be used to finalize paperwork you’ve submitted prior to joining Emirates, and will introduce you to the company. On the 2nd day you will go for your uniform fitting !

What is SEP ?

SEP stands for Security & Emergency Procedures. These define the “How To’s” of evacuating an aircraft during emergencies. It lasts for 2 weeks and is great fun. You get to do real emergency evacuations on full-size, rollercoaster simulators of the Boeing 777 and the Airbus A340/30.

Do I have to swim ?

Yes. You’ll be tested for ditching, which includes an eventfull afternoon bobbing around on the slide-raft. The pool is deep, an average person won’t be able to touch the bottom. You’ll be wearing a Life-Jacket so don’t panic, you’ll float. Another thing, the pool is freezing cold. You’ll be in clothing, from top to bottom. You’ll have to climb back on the raft, so practice in your local pool…

Is SEP training hard ?

Yes/No. Depends on your methods. There’s a hell a lot of information to take on. Learning emergency drills by heart and equipment location of 5 different aircrafts. But as the days go by, you’ll familiarise with all of that, and it will in turn be easier towards the end. A good dose of revisioin every night is essential.

What are the facilities like ?

Erm, brilliant ! Emirates have spent an amazing amount of money do rebuild a spanking new Training College with state of the art facilities, from BIG simulators, to freezing cold pools along with classrooms, inflight service trainers and all sorts. You’ll be amazed at how good these are. Making it very easy for you to learn quickly & efficiently.

What’s First Aid about ?

Well, in case you encounter an injury or sickness on-board your flight, you’ll be able to respond with your first aid skills learnt at college. You’ll get to practice CPR, bandages, and learn a lot of medication names… You’ll be the perfect nurse at the end !

What do I learn during Service Standards ?

Well everything service related. With a focus on how to deliver food, drinks, how to answer Skywards questions, the service sequences and much more. It’s an intensive 2 weeks. With lots to remember especially airport codes !

Is there any place in Dubai where you can find internet services in case of not having a notebook ? Is it necessary to travel in business attire during your joining travel ?

There are many internet cafes around. Not necessary to wear business attire. But they do expect casual wear.

Will be attending an assessment day in the near future and I am concerned about a small tattoo I have on my ankle. I am a male so is the no gone zone applicable to both male and females?

The tattoo on your ankle is fine as the male uniform covers up your body totally.

If for some reason I become homesick and want to return home, do I have to pay for my training that Emirates provided for me? And is there a minimum period you cannot leave such as a contract?

You will sign a contract for 3 years with a probation period of 6 months, you are entitled to 1 rapatriation ticket with emirates to your ALD (annual leave destination). I’m not sure about the training fees though, I think they will deduct some kind of money from the time you spent in Dubai. But for sure, in the first few weeks you won’t have time to get homesick.

What is the schedule for the first week in Dubai? When do you receive your medical and what does this involve?

The first week involves paperwork mainly with corporate induction. On the second or third day you will get your uniform. Medical is in the first week, all they do is check you record to see if it’s the same as you provided, update your vaccinations and that’s it. Oh a drug test is also done…

If I fail on training, what happens?

You resit or go home.

Where can I get some documents and videos about training for courses?

No documents or videos have leaked from the training center. Those are confidential documents so it is unlikely you’ll find them.

S'porean & M'sian cabin crew wanted

SIA is once again recruiting cabin crew from S'pore and M'sia in January 2009.
Click http://airlineposition1.blogspot.com for details.

Merry X'Mas & a Happy New Year!

If you have been long in SQ you would definitely know the above characters

The positive things crew learned from passengers.

I've blogged about the negatives we picked up from our precious passengers. Now we turn to the positives.

• Tell white lies eg. "I am feeling real bad.I have a weak heart and the economy class is too cramped.....I am going to have a heart attack.." *..faint..faint*  In such a case, the crew may bring this pax to the business or first class cabin so he could have more space and air to breathe.Often,the crew will administer oxygen.(pax got to stay in the business/first class cabin he wanted without paying a cent more)
• Being flattering eg. in order to get smaller concessions than the upgrading like the above,paxs may say this to the crew...." wow you must be the supervisor....the confidence you exudes and the passenger handling skills are absolutely first class....." plus all the other craps. In the end,pax asked and got his glass of Dom Perignon from the first class.
• Be miserly and thrifty ...ever seen paxs tip crew for the efficient service?
• Stand up for one's right.
• Control one's temper and not slap those serving you or else get sued.
• and many others........

Rhinoplasty? No need lah!

Can do a nose job without surgery? Don't believe? Click here to see

Shameless one!

Shame,shame,forever want to show nudity !!

From Classroom To The Sky

SHE has always wanted to be a Singapore Girl - jetting in style from country to country wearing a kebaya and her hair in a bun.
Just 18, Temasek Polytechnic (TP) student Chia Meng Yu has a head start to realising her dream.
From next April to September, she and 12 other students - nine girls and three boys - will take to the skies as full-time cabin crew in an internship leading to TP’s aviation diploma, The New Paper reported on Wednesday.
In the first of its kind in Asia, the students will fly 15 to 20 hours a week as normal cabin crew, and get paid the same rates.
Since September, they have been flying on some flights on weekends. Meng Yu is hopeful that after her internship, she can continue to work for Tiger Airways, and perhaps for Singapore Airlines one day.
Said her lecturer, Mr Gary Ho: ‘The normal route to be a Singapore Girl is to get a diploma, wait for the advertisment in the newspaper, then go for a walk-in interview.’
But Meng Yu has begun to live her dream life. Since September she has been on five trips to China, the Philippines, Hong Kong, India and Indonesia.
She has always had the travel bug, something she picked up from her father, an aircraft engineer.
She said:’Initially, my parents were worried for my personal safety. But now they just want to know where I’m going to next.’
She describes the internship as ‘a once-in-a-lifetime’ learning opportunity

Aussie boot SIA out of transpacific routes

Protectionism is the word! So scared of competition ( Straits Times 3 Dec pg A24). But why? Isn't it better for the consumers to have more competition? The Aussie public or for that matter everyone should be given the choice of flying with whichever airline they deem fit.
I remember in the early 1970s when the British govt refused SIA the rights to fly to London, the airport workers in S'pore refused to service BA aircrafts when they arrived at Paya Lebar Airport.
For the Manchester case, I can still recall SIA invited a few British MPs to S'pore to lobby for support for the right to fly to Manchester.
So what can be done with the Aussie authority? I know quite a number of Australians and the Victorian govt are for SIA obtaining the rights to the Australian/ USA routes.

The bad habits crew learned from passengers.

As one flies longer as a cabin crew,one tends to pick up lots of bad and offensive habits from the passengers. I am not excluded either.
We,cabin crew (well not all I supposed)learned to be impatient just like some of our passengers.Out of uniform, we also tends to act like our passengers and become impatient,demanding and critical of the people serving us. Just like the saying goes "Imitation is the sincerest form of flattery", we also act like our passengers by being ya ya papaya with those who look after our welfare.
There was an incident when a crew got so mad with a waiter for making him wait half hour for his meal that he shouted at the waiter and stomped out of the eatery
Another crew screamed at a fast food server for giving her chicken breast parts when she told them she hated them. "You idiot didn't I tell you I hate chicken breats?!" she screamed on top of her voice.
A stewardess shouted at a guy and used nasty words on him when he jumped queue at a taxi stand.
Where did all those I've described above come from? Passengers,of course!
One thing we don't do is to slap people serving us,thanks to our ability to realise how painful it will be if we are sued......

Not SIA paxs but bus paxs

The above video shows a woman attacking another for calling her a "chicken" which in Chinese would mean a prostitute.
These public bus passengers ain't got class. They fought and sweared at each other unlike SIA paxs who prefer to slap stewardesses and pay good compensation so the stewardesses can retire comfortably....hehehe