Luke will be conducting a "Talk/Seminar" for cabin crew wannabes on 5 Feb (Sunday) 2017 at Ang Mo Kio. Please visit for details. Hurry few seats left!

Talks for cabin crew here

Do you think I should carry on telling crew stories?

Monday, 23 January 2017

Intolerable passengers

The would-be tenants of my friend's unoccupied apartment gave so much trouble that in the end my friend didn't want them. They were all from the same "stock".
I remember we, as crew faced the same problem when handling such people. They would board the flights lugging with them from TV sets to pots and pans. The check-in staff would closed both eyes and allow them to board with their stuff. Ultimately, the cabin crew had to face the brunt of not knowing where to store these so called baggage.
During flight, they would scold and threaten the crew if they did not get what they wanted. They demanded for playing cards, ball point pens etc as souvenirs. If we did meet their demands, they would threaten to complain to our then chairman whom they claimed was their relative.
They did not only dirty the toilets but flooded the toilet floor with water from their "showers".
Another challenge for the crew was during the meal service. They would ask for a change of their half-eaten meals if they felt their fellow passengers meals were better.
Besides all this, the crew had to tolerate their body odour which had invaded the cabin from the commencement of boarding.
Many crew would avoid flying on those routes by reporting sick.

Sunday, 22 January 2017

Cabin crew's LMA versus Pilot's LMA

Saturday, 21 January 2017

Current Location Meal Allowances

I am not sure whether I've posted the above regarding the meal allowances payable to the cabin crew at different stations they nightstop. But I think there is no harm posting it again.

Friday, 20 January 2017

Will SIA be around in the next 10 to 20 years?

It is nice to be a crew with SIA which is up to now, a generous and good employer. However, when you read this report, it will send shivers down your spine. More here.

Wednesday, 18 January 2017

Flying can't be that bad, right?

Amidst all the talk about how bad the working situation is by some cabin crew, I would like to produce 3 WhatsApp messages from 3 different crew sent to me recently. They were all my ex-seminar participants who are currently flying with SIA.

Breaking News: crew went missing (MIA) overseas

Coming up soon.... a newbie steward went missing during nightstop and did not return to Singapore with the crew....why and what actually happened to this crew?
Will blog about it when more news come in.

At 6 pm this evening:

The steward has been found. He was left behind by his set of crew at Brisbane when he did not appear at the hotel lobby for
departure this morning. As to the reason/s why he went missing, the company is still investigating.

By 7pm:

The reason the steward went missing was very personal in nature so I am not going to blog about it. He is safe but sustained bruises and will be flying home on 24/1/17. Consider this case closed.

Sunday, 15 January 2017

Stewardess "sabo-ing her chief steward" ??

A junior stewardess on a SIN/SFO flight saw her chief steward left the aircraft before all paxs had disembarked. She wrote to the management and told what she witnessed. The management wrote back to her stating that crew with a certain name may be subjected to "secondary clearance" in which case the other crew may have wait for the said crew. Therefore, the chief steward was permitted by the C-I-C to disembarked earlier.
Many crew felt that the stewardess should have sought clarification from her C-I-C instead of writing to the office. Also, no cabin crew on the flight would leave the aircraft before all paxs had left unless given special permission by the C-I-C.
Many senior crew also felt that the stewardess was trying to "sabo" (undermine) the chief steward who had earlier corrected her on her work performance. Now they are upset with the stewardess and a WhatsApp message on the issue is being circulated around with her photo, her email and the reply from the management.

Wednesday, 11 January 2017

Now we know why so many want to be a cabin crew

To be a steward /stewardess with SIA, one does not have to be a graduate. The minimum educational qualification is GCE "O" Level with 5 credits. Above is the monthly salaries of the various ranks of crew. At the bottom of the table is the salary of a CCE (Cabin Crew executive).
The salaries of the crew include all the various allowances. The CCE does not receive any allowance because he/she does not fly and works in the office. The CCE is equivalent to the position of an Administrative Officer in other divisions of SIA. The minimum entry educational qualification for a CCE is a 2nd Class (Lower) Honours.

Tuesday, 10 January 2017

My Talks will give you an edge over others

Good Morning Mr Tan,

Hope this email finds you well. I would like to thank you again for your kind tips on passing the SIA interview.

Prior to attending your talks, I was just a wannabe who kept attending the interviews and failing. I believe I may have attended close to 7 interviews? And I managed to make it to management on 2 occasions, but I still failed. I was determine to pass and that was why I choose to attend your talk. 

You gave me the determination as well as confidence to try again and not give up. I do believe that anyone who wants to pass, should attend your talks. It is 100% guarantee to change the way you approach the interview. Even when I was at the interview, I realised what you told us during the talk was true! It was clear on what they want and anyone stumbling through the interviews should consider Mr Tan's workshop. It is without a doubt, the best thing I have ever invested in. 
I am currently awaiting my medical but I think coming this far is a testament enough to the effectiveness of Mr Tan's workshop. 

So please, take the time to think through if you want to make it because I did and I succeeded, all thanks to Mr Tan.

Thank you again Mr Tan! 

Warmest Regards,

Luke : Attending my Talks will not guarantee you will get into the airlines but it will certainly help a lot. Through my Talks and E-Guide, I've help a few hundred wannabes got into the airlines as cabin crew. Some of the testimonials are here.

Comparison of IFA between 2004 CA and 2016 CA

Sunday, 8 January 2017

Incorrect retirement payment for cabin crew

I would like to thank the readers for pointing out the inaccuracies of the above payment. I have removed the post and will post the correct table of retirement payment once I get my hand on the bona fide document.

Tuesday, 3 January 2017

"Voted" 20 most " Hated C-I-C " for 2016

This WhatApps message has gone viral in cabin crew. The list of most hated c-i-c (crew-in-charge) has increased to 20 (10 female and 10 male). The selection of the names are done unofficially by the junior crew.
During my time, we had a list of the top 10 c-i-c whom the junior crew considered as the most hated,feared and notorious leaders.
I've blanked the names to protect the privacy of the 20 c-i-c. However, it's no secret of whom they are. I am sure many in cabin crew had received the same WhatsApp message as I did.