Good excuse for not flying to Japan....Read more

Monday, 26 September 2016

Compensate the crew for stopping at outstations

Night stopping at overseas station is no longer fun nor safe for the crew. Besides the possibility of getting mugged there is now the terrorist threats. Terrorist had used tactics like shooting people indiscriminately in shopping malls, using vehicles to ram into people in crowded places, bombing and using explosives to kill or maim as many as possible.
What the crew should do is to ask the company to pay them a sort of a "security risk" allowance when they stopped at outstations.
What do you all think huh?

Sunday, 25 September 2016

Crew were reminded to move in groups

Following the case of the steward who was harassed at JNB, the hotel has agreed with the airline to position some plainclothes security personnel along the street to the shopping mall.
Free shuttles will also be provided for crew to shopping mall and vv.
Some other airlines crew who also stayed at the same hotel with the SIA crew were asked not to give away freebies to the people there. The actions of the crew had attracted many people, some undesirable ones to the vicinity of the hotel.
A reminder has been sent to the crew to move in groups of at least 3 people to deter would be robbers from mugging them.

Saturday, 24 September 2016

Steward almost robbed in JNB

Received a message regarding an incident in JNB (Johannesburg). This is one of the most violent places in the world and our crew had been robbed and harassed in the past.
Two days ago, as steward Jim (not his real name) was going back to the hotel after doing some shopping at a mall nearby, he was harassed and almost robbed by a huge black man. The man demanded Jim hand his wallet and money over to him. This was in the afternoon in the presence of many people. Jim ran for his dear life towards the hotel at the same time shouting for help.
The hotel security staff ran out of the hotel on hearing Jim's cry for help. The would be robber fled.
Personally, I had an experience in JNB many years ago during my nightstop. In the middle of the night, I was awakened by what sounded to be gunshots. Later, I was told by the security staff that there was attempted robbery.
When my crew and I wanted to go across the road from the hotel to buy something, we were escorted by the armed hotel security staff.
The crew has been advised to move in a group. Never try to leave the hotel by yourself especially the stewardesses.

Had coffee with my ex-manager

Was at a shopping mall and happened to bump into my former manager. He is about 79 years old but looked much older than his age. We shook hands and exchanged greetings.
We ordered coffee and he insisted on paying for it. All he wanted me to do was to carry the 2 cups of coffee and place them on our table (it was self service). He told me he had balancing issue.
We chatted for about an hour. He had lost his wife a few years ago and is living alone. He has a partime maid who would visit him once or twice a week to clean his apartment.
The poor fellow told me he had a heart attack and underwent heart bypass surgery. He showed me his hearing aid which he needed badly.
Frankly speaking, this fellow and I were not best of friends. Friends is not the word I should use. Rather, we were colleagues or put it this way, he was my boss.
After a second cup of coffee, we parted company promising to "keep in touch" with each other. 

Friday, 23 September 2016

Reasons I deleted the comments

Please note that I do not want this blog to be political. Therefore, I have deleted comments related to certain political parties and individuals. I do not apologise for my action.

Sunday, 18 September 2016

I don't want to be a part of it, New York, New York

Being a crew isn't as fun or safe anymore. You stop at places in the USA or Europe where terrorism abound. So far so good that none of our crew were hurt or killed as a result of terrorist acts. It happened in Paris, Brussels, London,Istanbul and just last night New York.
If it isn't terrorism, it is stroke, heart attack, cancer etc that beset our senior crew or ex crew. Flying is actually bad for the health in the long run. Flying and working through different time zones as well as sleep deprivation add to the problem. Just over the last two days, I have received news that a retired inflight supervisor and an ex-cabin crew executive who had flown for 30 years are now
seriously ill. The former had a stroke and the latter cancer. We hardly find our crew or retired crew living beyond 70 years.
The video below is from a crew who was in the New York last night when the bomb blast occurred.


Saturday, 17 September 2016

Video interview for cabin crew candidates

We will be conducting a recruitment exercise for cabin crew in Tokyo, Japan on 20 November 2016. If you meet the following requirements, we will be pleased to meet you at our interviews:

* Minimum age of 18 years old
* Females who are at least 1.58m; males who are at least 1.65m in height
* Junior college (TANDAI) or University degree holder
* High level of English proficiency
* Willing to be based in Singapore

Application DetailsPlease submit an online application by 30 September 2016Shortlisted candidates will be requested to submit a video interview online during the first week of October 2016. Candidates who are successful after the video interview will be invited to our final interview held in Tokyo on 20 November 2016 (Sunday).

We thank all candidates for their interest in Singapore Airlines and regret that only shortlisted candidates will be notified. 

Above is a screen shot of the coming cabin crew interview in Tokyo, Japan.

Cabin crew candidates from Japan and Taiwan are expected to submit video interview to SIA. This is something new as far as I know but it may reduce cost,manpower and time spent as compared to a walk-in or write-in interview.
For the other places, the usual walk-in still applies.
Any comments?

Friday, 16 September 2016

A noteworthy contribution from Mike a visitor of the blog

Hi Mr. Luke,

I believe SIA at the moment is still in the greens although probably with less profit due to their intense fuel hedging done before the oil price drop. 

I do agree that Middle Eastern Airlines are doing very well, they grow at a much faster rate and have extremely good penetration into new markets like SEA. An example is Emirates which not only flies to capital cities like Kuala Lumpur in Malaysia, but it has started to fly to other cities in Malaysia too, such as Kuching in Sarawak, which is kind of surprising for a small country.

In SIA's defense, Emirates, Etihad and Qatar have a geographical edge against most other airlines, including SIA. Although SIA boast to be in the geographical center, but compared to Dubai and Doha, Singapore is not that much of a 'center' compared to the Middle Eastern cities.

The strategies used by the Middle Eastern Airlines are also different from SIA's. Using their geographical center, they use their city hubs as the concentrator for passengers, driving all the passengers through their cities before sending them out to their final destinations. SIA, however, does not do that, and it doesn't seem viable to do so either, SIA seems to use the 'direct flight' strategy more often. Because of the differences in strategy, it is no surprise that Emirates is able to ensure a filled outgoing flight using A380 while other airlines maybe struggling. No surprise that Emirates love A380 and is the largest user of the wide bodied A380 and B777.

SIA is also experiencing staunch competition from regional budget carriers like Airasia X and Lion Air. Very few airlines currently carry both the full service carrier and a budget carrier. SIA is one of them which has SIA, Silkair, Tigerair & Scoots. I believe in the next 5-10 years, whether the SIA group will be successful or not depends on the synergy of these subsidiaries within the group, and whether it was a good idea to have such clear distinction between the services by having the four entities rather than just 1 SIA which can cater to various passenger needs. Will the budget carrier subsidiaries drag passengers away from the full service carrier within the group is something we will have to wait and see. Such conflict of interest may not work to the advantage of SIA group as a whole.

Scoot does seem to be doing relatively good for a new airline adding new destinations relatively fast. Maybe the management of Scoot and Tigerair under one holding company would improve Tigerair's performance too which has been in the red for a few years.

Best wishes,

Monday, 12 September 2016

Once the most profitable airline is now struggling to make money

Some 48 years ago when I joined the airline  MSA (SIA's predecessor), it was very profitable. When it split with Malaysia, SIA carried on making big profits for many years until recently.
So what has gone wrong? Profits have dropped significantly and we are no longer the best and most profitable airline in the world.
My opinion is that when SIA was a smaller airline, it was leaner and stronger. However, we now see the likes of Air Asia and other budget carriers as well as the Middle Eastern Airlines offering cheaper airfares, better facilities and services.
It used to be us offering cheaper fares and freebies on our flights back then. Many of our competitors were upset with SIA. We offered free earphones for inflight music and movies as well free alcohol on all our flights whereas most of our competitors weren't allowed to do the same. We refused to join IATA because being a member, we weren't allowed to offer freebies to our passengers.
As we expanded our business and became renown for our services, we had little choice left but to join IATA. Becoming a member of IATA, we could get more landing rights.
As the years went by, we see a decline in our profits. Now it is the other way round, the budget carriers and Middle Eastern Airlines are taking a bigger share of the pie.
What can SIA do to take back the bigger share of the pie? Cut cost? Innovations? or whatever.....

Saturday, 10 September 2016

Vietnamese steward flying for SIA ?

An Dung (not his real name) who used to fly for a middle eastern airline is now with SIA so I was told. Please correct me if I am wrong.

Friday, 9 September 2016

Union's WhatsApp's message to cabin crew regarding here

Thursday, 8 September 2016

Leading stewardess kicked a fuss at a here